Director of Training and Compliance (DCS)
Director of Training and Compliance (DCS)
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Job Description
Riverside Community Care
Love What You Do!
Director of Training and Compliance
Riverside Community Care is seeking a dynamic systemsdriven leader to serve as the Director of Training and Compliance within our Developmental & Cognitive Services Division (DCS). This role is central to building the internal infrastructure that supports program quality staff development and regulatory compliance across more than 40 programs. The DTC will lead the design and oversight of divisionwide training systems internal audits and licensing readiness ensuring that the right structures are in place to support staff success documentation accuracy and program accountability at every level.
This role is about making systems visible sustainable and actionable. The Director of Training and Compliance will partner closely with clinical and operational leaders to embed training compliance tracking and corrective action planning into daily practice not just during licensing windows but yearround. With a focus on transparency consistency and workforce readiness the DTC will help drive a culture where staff are wellequipped expectations are clear and quality is both measurable and lived.
The Director of Training and Compliance will:
- Build and manage a divisionwide training infrastructure for all staff and leadership roles
- Lead internal audits and spot checks to ensure regulatory and documentation compliance
- Develop dashboards reports and escalation systems to track corrective actions and compliance trends
- Maintain the divisions policy library and ensure training alignment with DDS MassAbility and agency standards
- Collaborate with AVPs and program leaders to embed training and compliance systems into daily operations
- Champion a culture of continuous learning safety and shared accountability
Schedule: Monday Friday 9am5pm (40 hrs)
Why Youll Love Riverside
We make a true difference in peoples lives through rewarding work. Most of our jobs come with great benefits including healthcare numerous professional development opportunities and generous time off all in a respectful and inclusive environmentperhaps why Riverside was named a Boston Globe Top Workplace and a bestinstate employer by Forbes.
Benefits include:
- Comprehensive highquality health dental and vision insurance options
- Flexible Spending Accounts both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure) personal and sick time
- Taxdeferred 403(b) retirement savings plan
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters sporting and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiners fee
Learn more about our benefits and culture:
Our Benefits
Our Culture
Required Skills
- Experience in training systems compliance or quality assurance (5 years required)
- Familiar with DDS regulations and human services best practices
- Skill in audit and tracking systems performance data and documentation tools
- A strong communicator with exceptional followthrough and systembuilding ability
- Comfortable driving results through partnerships coaching and visible leadership presence
- Valid drivers license and regular access to reliable transportation to travel frequently across the state/programs
Required Experience
- Bachelors degree in human services education healthcare administration or related field
- At least 5 years of experience in training systems quality assurance program compliance or workforce development
Required Experience:
Director
Employment Type
Full-Time
