Sr. Manager B2C Sales

Position Summary

Headquartered in Ridgefield Park N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader our passion for innovation has been the common thread throughout our history. Weve grown into one of THE most recognized global brands. We consider ourselves relentless pioneers that push boundaries and defy barriers. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As EPAs ENERGY STAR Corporate Commitment Partner SEA is dedicated to making a positive impact on the environment through its ecoconscious products practices and operations.

People Excellence Change Integrity Coprosperity

Role and Responsibilities

The Senior Account Manager is responsible for managing and growing a portfolio one of Samsungs top accounts developing strategic relationships with the customer and driving revenue growth through effective sales strategies. This role requires a proven track record of success in account management exceptional communication skills and the ability to work collaboratively with crossfunctional teams.

• Develop and maintain strong relationships with carrier partners to develop new business and identify areas of improvement to meet sales goals.
• Develop and implement strategies to manage new channels and verticals ensuring alignment with Samsungs overall business objectives
• Serves as primary point of contact between account team and centralized Samsung field sales team to ensure alignment on field messaging and priorities as well as allocation of resources.
• Develop incentives promotions and training programs that materially impact revenue growth
• Lead GTM plans to effectively launch new products by working crossfunctionally with marketing training content and product teams.
• Utilize current analytics tools to inform all critical decisions measure ROI and provide reporting to key leaders in the organization
• Ensure the timely and successful delivery of our solutions according to carriers needs and objectives.
• Assist with challenging client requests or issue escalations as needed.
• Facilitates sales program operational support to include drafting term sheets validating proof of performance using internal systems and remitting invoices between AP and customers.
• Provide regular reports and updates to senior management on market trends performance and strategic initiatives

Skills and Qualifications

Minimum Qualifications

• Bachelors Degree with 8 to 12 years of Sales Strategy Operations Marketing or Management with direct Customer Management experience.
• Demonstrated ability to interact at the executive and all levels within customers organizations and within the SEA organization.
• Deep understanding of the consumer journey within the carrier.
• The ability to negotiate with and convince others in a potentially adversarial environment including customer leadership VPs directors & managers staff and vendors with opposing views to accept/approve plans technical and project recommendations.
• The ability to plan organize and prioritize multiple business development programs and simultaneous performance objectives.
• The ability to write read interpret explain and act on a thorough understanding of technical documents engineering materials and contracts or related documents based on corporate legal and customer applications engineering standards and business philosophy.
• Ability to make professional sales and business presentations in writing through email reports or orally including complex business and technical matters to an audience of high technical skills management and operational experience.
• Interact with all levels within the organization and has frequent external contacts

Preferred Qualifications:

• Bachelors degree in business or related field
• Proficient in Microsoft Office applications Excel Powerpoint and Word.

The salary range for this role is expected to be between $155000 and $185000 plus a bonus. Actual pay will be determined considering factors such as relevant skills and experience and comparison to other employees in the role.

Regular fulltime employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many more. In addition regular fulltime employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.

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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team () or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.