Product Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join Us at the Cutting Edge of Knowledge Management
At KMS Lighthouse we empower Fortune 500 companies through innovative knowledge management solutions. We re looking for a technically fluent Integration Product Manager to lead our efforts in building seamless scalable connections with thirdparty platforms like Salesforce ServiceNow and more. If you thrive at the crossroads of engineering and customer value we want to meet you.
Responsibilities:
- Define and lead the roadmap for inbound and outbound integrations with thirdparty systems.
- Collaborate with engineering to define scalable unified APIs and connector frameworks ensuring high performance and maintainability.
- Partner with sales and support to understand customer needs and prioritize integrations that unlock business value.
- Conduct user and market research to discover opportunities for new integrations and evolve existing ones.
- Translate business requirements into clear technically detailed product specs that engineers and stakeholders can act on.
- Drive crossfunctional from discovery through launch ensuring high quality and timely delivery.
- Own success metrics and use data to guide decisions and iterations postlaunch.
Advantages:
- Experience building integrations with: Salesforce Dynamics ServiceNow Zendesk Slack or Microsoft Graph.
- Background in knowledge management contact center tools or enterprise SaaS.
Requirements :
- 2 years of experience in product management with experience in integrations or APIs.
- Strong technical fluency: able to work directly with engineers write product specs and discuss API behavior.
- Experience with Microsoft copilot ecosystem or equivalent agent building platforms
- Experience with B2B SaaS products and integration with thirdparty platforms.
- Excellent collaboration and communication skills across technical and nontechnical stakeholders.
- Proven ability to deliver products in fastpaced iterative environments.
- Highly motivated and detailoriented.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Full-time
