Accounts Executive - WorkWave
Accounts Executive - WorkWave
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Job Description
The WorkWave Team is seeking a dedicated and detailoriented Finance Executive to join our dynamic finance team composed of professionals committed to achieving our companys financial goals and business objectives.
- Own and support billing operations ensuring accuracy timeliness and proper customer communication.
- Assist with collections efforts including following up with customers managing escalations and maintaining records of communication.
- Manage and update customer account data track open receivables and help resolve disputes or discrepancies as they arise.
- Support the ongoing maintenance of financerelated systems tools or integrations (e.g. billing platforms payment portals).
- Collaborate closely with Customer Success Sales and Accounting teams to improve quotetocash workflows.
- Regularly engage with customers via phone to follow up on outstanding balances clarify billing questions and ensure timely resolution of payment issues in a professional and customerfriendly manner.
- Assist in various ad hoc projects process improvements and operational initiatives.
Qualifications :
- Bachelors degree in Finance Business or a related field.
- 23 years of experience in finance operations billing collections or related roles.
- Strong attention to detail followthrough and organizational skills.
- Comfortable working with financial systems and Excel/Google Sheets.
- Clear and professional communication skills both written and verbal.
- Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Additional Information :
We believe that coming together as a community in person is important to innovation connection and fostering a sense of belonging. Our roles have the right balance of remote and inoffice working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
