Director, Patient Affairs Head

The Director Patient Affairs Head will oversee the development and implementation of patientcentric strategies to enhance engagement and contribute to multiple areas and activities within Santen. This position requires interaction with patient advocacy groups and organizations individual patients and caregivers in a compliant manner. The role ensures that patient perspectives are integrated into the companys activities and drives initiatives aimed at better understanding and supporting patient needs and improving health outcomes. Location can be based in a major city in Europe the UK or Asia.

This individual will be responsible for promoting the adoption of the ISOP culture as part of Santens global sustainable development goals (SDG) transformation. This senior global position will oversee guide and support all divisions functions and geographies at Santen to collaboratively develop and manage multiple initiatives while driving ISOP activities planning prioritization budgeting and execution.

The objective of this role is to assist Santen in collaborating with individuals who have visual impairments and/or their representatives (e.g. advocacy groups caregivers etc.) with the aim of codeveloping and offering innovative solutions that enhance vision.

Key Responsibilities:

• Develop and execute the global patient experience strategy aligning with Santens corporate values and longterm vision
• Engage with key external stakeholders to gain comprehensive understanding of patient needs and identify opportunities to enhance patient care
• Serve as Santens Center of Excellence for Patient Engagement managing relationships and developing strategies to gather and share patient insights
• Embed ISOP culture within Santen and advance the companys reputation as a leader in patientfocused value creation
• Champion the patient voice throughout product development and commercialization processes
• Implement patient engagement best practices across functions and regions to inform and improve strategies and decisions
• Lead efforts to create and communicate policy statements and tools that promote patients needs and preferences
• Collaborate across therapeutic areas to incorporate patient insights into evidence generation activities and future launch plans
• Prepare and manage annual budgets aligned with company priorities
• Serve as a recognized expert and spokesperson on patient engagement matters both internally and externally

Qualifications :

• Advanced degree in Health Sciences or related field.
• 810 years of global pharmaceutical or biopharma experience; ophthalmology experience is a plus.
• Demonstrated expertise in patient engagement communications and implementing global patientcentric strategies.
• Strong ethical standards and deep understanding of compliance in healthcare.
• Proven track record in strategic planning partnerships and translating business needs into actionable plans.
• Skilled in navigating complexity driving innovation and delivering results through simple effective solutions.
• Collaborative leader with strong interpersonal influencing and communication skills across internal and external stakeholders.
• Highly organized with excellent attention to detail clarity and accuracy.
• Capable of leading teams inspiring crossfunctional collaboration and managing change in a matrixed fastpaced environment.
• Strategic thinker with resilience adaptability and a proactive solutionoriented mindset.

Additional Information :

Grow your career at Santen

A career at Santen is an opportunity to make a difference. Through our longterm vision outlined in Santen 2030 we are committed to be a Social Innovator addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes education and treatment. At Santen we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs role requirements and individual qualifications regardless of race color ethnicity national origin/ancestry religion sexual orientation gender gender identity/ expression age disability medical condition marital status veteran status or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process please let the recruiter from our team know.

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