Staff Information Security Engineer

The ServiceNow Security Organization delivers worldclass innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.

Team

This position reports to the Director Security Engineering. The Enterprise Security Engineering team targets building stateoftheart technology that will help reduce the risk surrounding the sensitive assets of the company with the least impact possible on operations acts as guidance and facilitator to the security operations teams and helps shifting Security perception from blocker to enabler by building a relationship of trust with the other teams.

Role

The Staff Information Security Engineer will help secure ServiceNows infrastructure by designing and deploying security solutions across the network server authentication and certificate ecosystem. You will work closely with infrastructure and cloud engineering teams to embed security best practices and build scalable automated defenses.

What you get to do in this role:

• Implement controls that secure networks and servers from unauthorized access and malicious activity
• Collaborate with platform and SRE teams to harden infrastructure and improve service resilience
• Deploy secure container configurations and integrate security into Kubernetes environments
• Contribute to the management and automation of the certificate lifecycle
• Enforce secure authentication mechanisms least privilege access and passwordless initiatives
• Build monitoring and detection capabilities that reduce response times and prevent outages
• Contribute to threat modeling security reviews and compliance assessments
• Automate routine security operations and reporting to reduce manual effort

Qualifications :

To be successful in this role you have:

Required Skills:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
• Masters degree in computer science; engineering or information technology or equivalent industry experience
• 6 years of relevant handson engineering experience
• Strong experience with operating system and server security (Linux Windows)
• Good knowledge of enterprise networking and secure network architectures
• Proficiency in scripting and automation (Python Bash Go etc.)

Desirable Skills:

• Experience with container security and orchestration platforms (Kubernetes preferred)
• Understanding of certificate and key lifecycle management
• Knowledge of identitybased controls and modern authentication practices
• Experience improving operational security efficiency through automation and tooling
• Knowledge of logging monitoring and SIEM systems (e.g. Splunk ELK)
• Strong analytical skills and ability to troubleshoot security and infrastructure issues
• Managing directory services and access management solutions
• Familiarity with WebAuthN and FIDO2
• Experience in working with Splunk and SPL (or other SIEM/Log management systems)
• Experience in working with cryptography (PKI TLS VPNs secure credential management disk encryption certificate and code signing)
• Experience with infrastructureascode and configuration management tools such as Puppet and Ansible to automate system hardening and policy enforcement.
• Automating operations and capacity planning
• System performance tuning and service monitoring
• System and software debugging experience with strong troubleshooting skills
• Growth mindset approach: hungry and humble with the ability to lead and train others
• Ability to thrive in a dynamic driven fastpaced environment

#SecurityJobs 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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