Medical Information Officer
Medical Information Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Core responsibilities
Take responsibility for handling complex medical information enquiries via calls and emails including second line responses for more complex enquiries where a literature search is required
Provide responses to medical enquiries from external customers including
healthcare professionals and patients as well as pharmaceutical
clients internal departments
Accurately identify document and report adverse events/side effects
pregnancy and other special situation events and product quality complaints
in a clear and concise manner within required timeframes
Participate in the out-of-hours provision of medical information for clients
who have contracted a 24/7 enquiry handling service
Responsible for the quality check process for the MI team
Manage day-to-day project-related expectations based on agreed scope of
work with client provide project management support/training to junior
staff and provide regular updates regarding project status to management
Qualifications :
Requirements:
Degree in Health Sciences
Extensive experience in medical information ideally from a service provider
English - advanced (spoken written)
Additional Information :
We prioritize diversity equity and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds genders and ages can contribute and grow.
To succeed we must work together with a human first approach. Why because our people are our greatest strength leading to our continued success on improving the lives of those around us.
We offer:
Training and career development opportunities internally
Strong emphasis on personal and professional growth
Friendly supportive working environment
Opportunity to work with colleagues based all over the world with English as the company language
Our core values are key to how we operate and if you feel they resonate with you then PrimeVigilance could be a great company to join!
Quality
Integrity & Trust
Drive & Passion
Agility & Responsiveness
Belonging
Collaborative Partnerships
We look forward to welcoming your application.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Dermatology
- Google Analytics
- Commerce
- Maintenance Engineering
- Arabic
