BW- 1289 Servicenow Developer

Job Title: ServiceNow Developer

Experience: 5 years

Requirement:

The ServiceNow Developer will develop and administer the workflows within ServiceNow implement new systems or addons help with problem resolution and test systems for efficiency. The developer will work closely with other IT specialists to ensure that workflow solutions are implemented uniformly across the network.

Roles and Responsibilities:

• Develop configure and maintain ServiceNow applications across core ITSM modules including Incident Problem Change Service Request SLA Knowledge Management Service Catalog CMDB SAM and Virtual Agent.
• Build and optimize intuitive user interfaces and seamless navigation to enhance the overall user experience and workflow efficiency.
• Perform comprehensive database development and administration within the ServiceNow platform.
• Engage with stakeholders to elicit analyze and document requirements effectively.
• Implement and maintain selfservice capabilities and process automation within the platform.
• Support ServiceNow upgrades ensuring thorough planning testing and seamless deployment across nonproduction and production environments.
• Strengthen platform security by adhering to ServiceNows best practices and governance policies.
• Contribute to the design and implementation of scalable and efficient platform architecture.
• Lead or support integration efforts with external tools and systems including DevOps or other ticking tools and APIs.
• Manage and troubleshoot MID Server configurations.
• Ensure proper functioning of CMDB and Asset Management maintaining data integrity and alignment with ITIL best practices.
• Demonstrate strong scripting capabilities for platform customization and automation.
• Experience with AI Search configuration and management
• Apply knowledge of Agile methodologies CI/CD pipelines and change velocity to deliver continuous improvement and operational excellence.

About Softobiz:

Innovation begins with likeminded people aiming to transform the world together. At Softobiz we invite you to become a part of an organization that has been helping clients transform their business by fusing insights creativity and technology. With a team of 150 technology enthusiasts we have been trusted by leading enterprises around the globe for over 12 years.

At Softobiz we foster a culture of equality learning collaboration and creative freedom empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI machine learning and product development.

Why Should You Join Softobiz

Work with technical craftsmen who are pioneers in the latest technologies.

Access training sessions and skillenhancement courses for personal and professional growth.

Be rewarded for exceptional performance and celebrate success through engaging parties.

Experience a culture that embraces diversity and creates an inclusive environment for all employees.

Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race creed color national origin sex age disability or marital status.

For more information about our solutions and organization visit

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