Marketing Operations Manager

Growth Operations Manager

About the Role

Were looking for a Growth Operations Manager to own the systems processes and performance infrastructure powering our B2C growth engine across marketing sales and beyond. This handson operational role drives alignment accountability and innovation with a strong focus on leveraging technology and AI to improve productivity and results.

You wont execute campaigns directly but will work closely with executive and marketing leadership to connect strategy to execution monitor performance across markets and ensure teams are working smarter not just harder. Youll also play a key role in driving sales performance and aligning product and academic teams with growth priorities.

This is a highimpact role for someone who combines operational rigor with a futurefocused mindset constantly applying automation AI and growth hacks to optimize how we grow.

What Youll Do

Growth Operations & Performance

• Lead marketing sprint planning and daytoday operations across sales and marketing
• Use fullfunnel KPIs to guide decisionmaking and prioritization
• Support strategy and budget planning with the CEO and marketing leads
• Identify workflow bottlenecks and implement techenabled process improvements
• Drive adoption of AI tools to streamline tasks and improve marketing outcomes

Sales Performance Oversight

• Monitor daily/weekly sales performance to meet productivity and conversion targets
• Maintain tight feedback loops to optimize lead quality and conversion workflows
• Champion AI use in lead scoring call prioritization and sales enablement

CrossFunctional Alignment

• Serve as the operational bridge between marketing/sales and product/academic teams
• Ensure learner experience product positioning and delivery align with growth goals
• Lead crossfunctional syncs and reviews to align priorities and surface blockers
• Help teams leverage AI and collaboration tools to boost alignment and reduce friction

Strategic Project Management

• Translate strategy into detailed project plans with KPIs owners and timelines
• Lead highimpact commercial initiatives focused on speed and accountability
• Track progress flag risks and adjust execution as needed
• Support the CEO with crossfunctional leadership and project execution

MultiMarket Coordination

• Manage growth operations across global markets balancing local execution with global consistency
• Track performance by market and coordinate crossregion growth efforts

AIDriven Operations

• Evaluate and implement AIpowered tools across marketing sales and operations
• Identify automation opportunities in reporting lead management and collaboration
• Promote a culture of experimentation and techdriven innovation

What Were Looking For

• Deep technical fluency with AIenabled sales and marketing tech stacks
• 58 years in marketing ops growth ops or revenue performance roles
• Strong crossfunctional leadership and systems optimization experience
• Solid grasp of B2C funnel metrics (CAC LTV ROAS conversions)
• Experience managing or supporting inside sales/telemarketing teams
• Track record of delivering techenabled process and productivity improvements
• Startup or highgrowth experience preferred; international exposure a plus
  

Why Join Nexford

• Shape the future of global education at a missiondriven techenabled company
• Work directly with the CEO and leadership on highimpact growth initiatives
• Drive innovation across marketing sales product and academic teams
• Join a fully remote international team across 20 countries
• Be part of a culture that embraces AI automation and smarter ways of working

Required Experience:

Manager