Front Desk Representative
Front Desk Representative
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Job Description
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customeroriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
Keep the front desk tidy and presentable with all necessary material (pens forms paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters packages etc. and distribute them
Prepare outgoing mail by drafting correspondence securing parcels etc.
Check sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements schedules etc.)
How to apply
Interested candidates who meet the above requirements are encouraged to apply at the following link:
experience as front desk representative agent or relevant position
Familiarity with office machines (e.g. fax printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multitasking abilities
Problemsolving skills
Customer service orientation
High School diploma; additional qualifications will be a plus
Employment Type
Full Time
