Strategic Partnerships & Accounts Manager
Strategic Partnerships & Accounts Manager
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Job Description
What youll do
You will be responsible for managing and deepening highvalue relationships with key partners. This role is critical in ensuring seamless service delivery contract compliance and longterm partner success while identifying strategic opportunities for growth.
Serve as the primary point of contact for strategic partners ensuring high levels of satisfaction through strong stakeholder relationships service alignment and issue resolution.
Collaborate with internal teams to deliver a seamless partner experience and drive the execution of tailored partnerspecific account plans.
Lead the development and execution of partnership strategies that enhance revenue engagement and service innovation.
Oversee contract management and compliance ensuring all obligations SLAs and terms are tracked understood and fulfilled.
Monitor financial performance across accounts manage budgets and forecasts and identify areas for renegotiation or improvement.
Proactively identify and resolve potential issues and conflicts facilitating effective problemsolving between internal teams and partners.
Provide regular reporting to senior leadership including dashboards risk assessments and updates on account performance and strategic opportunities.
What youll bring
5 years experience in account management business development or partnership leadershipideally within a B2B or servicebased environment.
Demonstrated ability to manage strategic accounts and build longterm relationships with senior stakeholders.
Strong skills in contract negotiation SLA compliance and financial oversight.
High level of commercial acumen with experience in budget tracking forecasting and delivering against revenue targets.
Proven ability to work crossfunctionally and manage complex internal and external stakeholder groups.
Exceptional communication negotiation and presentation capabilities.
A solutionsfocused mindset with strength in problemsolving conflict resolution and strategic thinking.
Whats in it for you
At the NRMA its about more than just great benefits (though youll get those too). We support flexibility personal growth and purposedriven work that fits your lifestyle:
Flexible work arrangements and progressive leave options
Access to wellbeing and development programs
Travel perks including discounts on SIXT car rental cruises and awardwinning NRMA Holiday Parks and Resorts
Complimentary myNRMA membership with Roadside Assistance and discounts on groceries movie tickets restaurants and more
Savings on all NRMA insurance products including car home and travel
Know You Belong
Were committed to building a workplace that reflects the communities we serve. We encourage applications from First Nations Australians people with disability those from diverse cultural backgrounds LGBTQIA individuals and anyone who wants to be part of an inclusive and purposedriven team.
Were proud to be recognised as:
A Workplace Gender Equality Agency Employer of Choice for Gender Equality ()
A Stretch Reconciliation Action Plan organisation
A certified Family Inclusive Workplace
A Bronze Employer and Most Improved Employer in the Australian Workplace Equality Index
Ready to lead meaningful partnerships and drive strategic growth Apply now to join the NRMA team.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
