Casualty Specialist III
Casualty Specialist III
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Job Description
Who we are
American International Group Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience today AIG member companies provide a wide range of property casualty insurance life insurance retirement solutions and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets manage risks and provide for retirement security.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the worlds most farreaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified multichannel distribution network.
About the role
The role of an AIG Casualty Adjuster is to investigate evaluate and resolve Commercial General Liability and Auto Liability claims. Provides exceptional customer service and commitment to bring assigned cases to a timely proper resolution. This requires accurate and thorough documentation as well as resolution action plans based upon the applicable law coverage and supporting evidence. Assigned claims typically consists of medium to moderate complex litigated and nonlitigated losses.
Performance Objectives:
Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation damage evaluation and claim resolution in accordance with regulatory and company standards.
Conducts a thorough investigation of coverage liability and damages. Must document facts and maintain evidence to support claim resolution.
Comply with all statutory and regulatory requirements in all applicable jurisdictions.
Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.
Demonstrates technical efficiency through timely consistent execution of best claim handling practices and claim handling guidelines.
Communicates effectively with internal and external customers on claims and account issues.
Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
Effectively manage litigation process and defense counsel to ensure timely and costeffective outcomes.
Property and Casualty licenses required. Must be obtained within 6 months of hire.
What were looking for:
4 years previous auto or general liability claim experience preferred.
Excellent verbal and written communication skills
Excellent customer service skills
Analytical with good decisionmaking skills
Strong organizational skills and detail oriented
Ability to work independently handle multiple tasks simultaneously and exercise good judgment
#LIPA1
#CasualtyClaims #insurance
Enjoy benefits that take care of what matters
At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most farreaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver everbetter solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements diversity and inclusion learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .
Functional Area:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
