Pharmacy Assistant 12-month Part-Time Contract - Express Scripts Canada
Pharmacy Assistant 12-month Part-Time Contract - Express Scripts Canada
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Job Description
Pharmacy Operations is responsible for ensuring the efficient operations of the Express Scripts Canada pharmacies. This department is responsible for establishing and maintaining corporate standards of quality productivity and performance in accordance legislative and regulatory requirements. Further this department is responsible for overseeing the production levels and service standards associated with pharmacy operations.
12 Month PartTime Contract
POSITION SUMMARY
Express Scripts Canada is actively looking for a Pharmacy Assistant to support the daytoday operations of the pharmacy operation and be responsible for processing prescriptions through Kroll and responding to and taking action on member requests as appropriate within his/her scope of practice.
ESSENTIAL FUNCTIONS:
- Gather information to create and maintain patient profile including allergies and conditions
- Accurately process prescriptions through Kroll including third party adjudication
- Escalate coverage questions to 3rd party adjudicators as necessary
- Inventory Management (ordering receiving and shelving)
- Provide exceptional customer service over the phone
- Label and prepare prescriptions
- Manage patients billings and accounts receivable
QUALIFICATIONS:
- 2 years of recent dispensing experience in a retail pharmacy is essential
- Working knowledge of thirdparty plans required
- Excellent written verbal and oral communication skills
- Team player with the ability to work independently
- Strong customer service focus
- Strong work ethic and positive attitude is a must
- Knowledge of pharmaceutical math
- Computer literate possessing intermediate skills in MS Office (Word Excel Outlook)
- Proficient in Kroll software
- Strong interpersonal skills with ability to work independently with minimal supervision
- Flexible to situations and adaptable to change
- A thorough understanding of quality assurance and delivery of service excellence
- Excellent organizational skills effective time management and the ability to shift priorities working within established timelines
- Demonstrates initiative (learn processes and procedures various benefits) and displays selfmotivation to grasp new concepts quickly
- Resultsoriented paying attention to detail
- Ability to multitask
- Accuracy in Data Entry is mandatory
- Bilingualism (English and French) is an asset
Deadline Internal Applications November 16 2022
Express Scripts Canada is a Cigna company
Express Scripts Canada is a subsidiary of Express Scripts a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna Express Scripts and our affiliates including medical dental behavioural health pharmacy vision supplemental benefits and other related products.
About Express Scripts Canada
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canadas leading insurers third party administrators and governments. We work with these clients to develop industryleading solutions to deliver superior healthcare in a costcontrolled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy dental and extended health claims annually. Through our proprietary consumer intelligence clinical expertise and patientsfirst approach we promote better health decisions for plan members while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package along with a positive work environment built on solid corporate values integrity mutual respect collaboration passion service and alignment.
We are an equal opportunity employer that promotes a diverse inclusive and accessible workplace. By embracing diversity we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrierfree and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process please email: Do not email for an update on your application or to provide your resume as you will not receive a response.
Employment Type
Part-Time
