Claims Adjuster - Financial Lines
Claims Adjuster - Financial Lines
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Job Description
Starr Insurance Companies is a leading insurance and investment organization providing commercial property and casualty insurance including travel and accident coverage to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai China in 1919. Today we are one of the worlds fastest growing insurance organizations capable of writing in 128 countries on 6 continents.
Roles and Responsibilities
- Handle claims in line with Starr and Lloyds Minimum Standards and your letter of authority;
- Process Electronic Claim Files (ECF) and Settle Direct claims via DOCOsoft and in line with Starr and Lloyds Minimum Standards;
- Effective management of Claims outcomes including reporting to and sign off by the Claims Manager and or Senior Claims Adjuster where appropriate;
- Produce timely and accurate large loss forms for Senior Managements review;
- Attend client meetings with Underwriters and/or Claims Managers (UK or internationally) in order to provide specific claims handling expertise or relationship management for the account;
- Ensure Coverholder / Delegated Claims Administrators (DCAs) submissions are processed on time and are compliant with the Service Level Agreement and adhering to Starr standards through review and approval of claims in excess of delegated authority;
- Ensure the DOCOsoft workflow including diaries are proactively managed and claims recorded accurately. Ensure all relevant documentation is attached to each transaction and use comprehensive notes outlining the current status and next steps in order to enhance claims outcomes and reduce static claims;
- Reviewing loss fund adequacy and pursue recovery of loss funds on prior years where appropriate;
- Assist CST where required to ensure that claims errors/warnings for Syndicate Claims Messages (SCMs) and Underwriter Settlement Messages (USMs) are cleared by each month end;
- Assist CST where required to ensure that claims errors/warnings for LIMCLM are cleared by each month end;
- Monitor and manage ECF/Lirma incompletes.
- Produce adhoc claims reports and statistical support to Claims Managers and Underwriters as required.
Experience
- 2/3 years Financial Lines experience with a focus on PI;
- Uptodate knowledge of claims activity and handling to inform future underwriting decisions;
- Knowledge of London Market claims processing platforms.
Starr is an equal opportunity employer which means well consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and were committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Employment Type
Full-Time
