IT Manager
IT Manager
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Job Description
This position is responsible for the supervision and handling of daytoday IT operations. The IT manager ensures that timely IT support is rendered to all departments especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment software and software licenses.
Primary Responsibilities is to manage and support all the systems in the hotel as listed below;
- Provide Inhouse guest IT related matter troubleshooting
- Coordinate manage and oversee projects document process
- Perform regular systems health check and capacities studies to ensure optimum performance of servers and network
- Manage system changes with appropriate support staff to ensure uninterrupted services
- Liaise with vendors and work with users at all level
- Maintain inventory of all equipment software and software licenses
The list provided is not exhaustive.
Qualifications :
Knowledge & Experience
Diploma or higher qualification in Information Technology Computer Science or a related field
Minimum of 23 years of relevant IT experience with at least 1 year in a managerial or supervisory role.
Proven track record in IT infrastructure system administration and enduser support.
Strong command of the English language with excellent reading writing and verbal communication skills.
Proficient in Microsoft Office Suite (Excel Word PowerPoint) and other business productivity tools.
Solid understanding and handson experience with Windows Operating Systems including configuration troubleshooting and updates.
Familiarity with network systems cybersecurity protocols and hardware management is an added advantage.
Key Competencies
Excellent communication and interpersonal skills to interact effectively with stakeholders across departments.
Highly serviceoriented with a strong attention to detail and problemsolving capabilities.
Demonstrated team collaboration skills with the ability to lead support and contribute to group objectives.
Selfdriven and energetic with a proactive attitude and the ability to manage multiple tasks under pressure.
Maintains a professional appearance and high standard of personal grooming at all times.
Strong organizational and time management abilities capable of setting priorities and meeting deadlines efficiently.
Additional Information :
WHY WORK FOR ACCOR
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accors learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
