Internal Firm Services - Human Capital - Assurance Deployment (Commercial) - Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.

In staffing and deployment at PwC your work will focus on managing and optimising the deployment of employees within the organisation getting the right talent to the right place at the right time.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

India AC Assurance Deployment Senior Associate

About the Organization:
Acceleration Centers (ACs) in India are an integral part of PwCs global network and that of our global ACs.
We collaborate across engagement teams business segments and borders as seamlessly integrated teams
delivering complex client engagements and internal projects with agility and efficiency.

At ACs in India we are focused on attracting developing and retaining high potential talent and achieving
excellence in everything we do.

With innovation growth and learning at our core our people are able to make more possible and make our
clients successful. We owe this success to our diverse and talented workforce. Therefore it is our constant
endeavor to attract the best talent and bring the best experiences and opportunities for our people. We do
this by creating a culture of care and belonging supporting their learning and growth thereby creating a
strong people culture and engine of growth for PwC.

Job Description:
We are seeking an experienced and resultoriented Workforce Management professional with a strong
understanding of workforce management concepts and has handson experience in capacity planning
resource scheduling allocation of projects to professionals skills management realtime adherence
monitoring intraday service levels and bench management.

We are looking for dynamic professionals who can work with the business to predict future demand
projections and optimize resource availability to assign bestfit staffing on projects. The suitable candidate
will be responsible to review staffing requests through our prescribed demand intake systems assess
personnel requirements based on resource skills client continuity staffing rules and regulatory compliance
guidelines and fulfill the staffing needs based on the bestfit resource availability options.

As a Deployment Senior Associate you will be responsible to meet the prescribed resource management KPIs
for the assigned Business Unit SubBusiness Unit Industry/Sector or territory. You will provide subject
matter support to stakeholders optimize schedules for our business professionals ensure optimal utilization
of business professionals maximize fulfilment of staffing requests implement staffing portfolio plans and
mitigate over/under staffing situations.

To ensure success as a Deployment Senior Associate you should possess extensive domain knowledge in
resource management demand supply planning schedule management capacity and headcount planning
bench management staffing conflict management resource allocation and business analytics.
Prior resource management experience in Big 4s Audit/Tax/accounting practice and/or financial services
industry will be preferred but not mandatory.

Key Responsibilities:
Review demand pipeline and generate capacity to enable effective staffing on projects.
Ensure all open staffing requests are fulfilled within the defined SLAs.
Fulfill all staffing requests as per client needs staffing portfolio plans scope of work skills priorexperience client continuity productivity thresholds etc.
Ensure 100% compliance to all compliance restrictions and business rules associated with resourceallocations and staffing on projects.
Demonstrate success against all business operational and people management KPIs.
Monitor and resolve overbooking and staffing conflicts by providing practical and effective alternatestaffing solutions.
Minimize staffing gaps reduce non billable time and optimize staffing during busy periods.
Analyze and execute staffing solutions to meet unplanned demands.
Publish effective reports and dashboards to monitor analyze and report against key KPIs.
Participate in business meetings stakeholder connects and deployment reviews.
Perform regular reviews to ensure quality of delivery.
Drive continuous improvement process transformation and automation to create measurableefficiencies within the team.

Key Skills and Experiences:
Graduate or postgraduate in any workstream with a good academic record.
4 5 years of relevant postqualification work experience in a reputed organization with a proventrack record of career growth and stability.
1 2 years of experience in managing stakeholders will be preferred.
Must have handson knowledge of working on staffing tools.
Client focused and solutionoriented mindset will be mandatory.
Prior experience of working in crosslocation teams will be preferred.
Excellent interpersonal and communication skills.
Good negotiation skills.
Excellent organizational and timemanagement skills with a proven record of working under tightdeadlines.
Ability to analyze large data and identify trends to draw intelligent inferences and projections will bepreferred.
Good working knowledge of MS Excel and MS PowerPoint. The incumbent should have very goodunderstanding of Excel functions formulae Pivot tables Charts and tables.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Performance Management Business Reporting Communication Conflict Resolution Coordinating Staff Creativity Data Analysis Demand Management Development Collaboration Embracing Change Emotional Regulation Empathy Human Resources (HR) Report Inclusion Intellectual Curiosity Learning Agility Optimism Project Resource Allocation Project Resource Management Resource Allocation Resource Identification 15 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date