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Senior ManagerJob Description & Summary
About the role
Execution Managed Services: Expertise you can trust. Speed you can count on. Outcomes that last. Bringing together the best of technology and operational knowhow. EMS provides clients with a skilled delivery partner able to define transform and run even the most complex of business functions. We are professional problem solvers curating available services and technology to build lasting solutions to clients regulatory commercial and strategic challenges. Together we help ease clients pain today deliver results quickly and stay by our clients side to create an advantage that lasts.
The EMS vBU is PwCs dedicated team of managed services specialists who work together to find and win EMS work for the firm. It consists of a group of EMS GoToMarket partners supported by a breadth of enabling capabilities including strategy communications governance digital and our industryleading Sales & Solution team. We are looking for an experienced Solution Architect to sit within this Sales & Solutioning Team to lead the execution of a robust EMSsolutioning methodology monitoring its performance along with our ability to find and win managed serviceled work.
A robust solutioning function is essential to drive growth in managed services by leveraging our firms capabilities to shape differentiated solutions. The Solutioning Team is responsible for designing scaling and contracting competitive and high quality managed service solutions that address our clients biggest challenges.
What your days will look like:
Engage with potential clients to understand their business needs operational challenges and requirements.
Ensure all opportunities before they are solutioned are appropriately qualified this includes preparation of qualification papers for review meetings.
Design and propose comprehensive solutions that address the clients needs whether they are technological operational or a combination of both.
Create highlevel designs including operating and delivery models transition and implementation plans. Ensure the proposed solutions are feasible scalable and costeffective ensure robust documentation of solution assumptions and dependencies.
Identify potential risks and challenges associated with the proposed solutions and develop mitigation strategies to address these risks.
Conduct costbenefit analyses to demonstrate the value and ROI of the proposed solutions.
This role is for you if you have:
Experience in leading solutions that are multiservice new and are large and complex
Knowledge of the latest market trends industry best practices and innovations.
The ability to Incorporate innovative solutions and approaches into proposals.
An understanding of solution levers commercial and contractual constructs (T&M Fixed Price Risk/Reward etc) and the solution and cost aspects relating to these to provide a layer of protection to the underlying solution.
What youll receive from us:
No matter where you may be in your career or personal life our benefits are designed to add value and support recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Process Outsourcing Claims Performance Management Coaching and Feedback Communication Complaint Management Compliance Auditing Compliance Review Contract Review Corrective Actions Creativity Customer Data Management (CDM) Customer Due Diligence Customer Handling Data Entry Data Quality Data Quality Assessment Delivery Excellence Embracing Change Emotional Regulation Empathy Inclusion 28 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 20%Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior Manager
Full-Time