Engineer/ Senior Engineer- Service Sales
Engineer/ Senior Engineer- Service Sales
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Job Description
Proactively develops and creates customer relationships in his/her area of responsibility
Is accountable for developing KONE position in his/her customer base or market area
Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. crossselling)
Ensures customer satisfaction and solving complaints with the rest of the KONE team
Documents the customer and contact information maintains customer data
Sell
Proactively generates opportunities from existing customer base
Collaborates with maintenance team for leads (maintenance technicians)
Is accountable for leads opportunities orders and contracts to meet the sales budget and pricing targets
Is accountable for finding customer needs and that KONEs solution matches with the needs
Is responsible for pricing using the approved tendering tools and for optimizing prices and discounts within his/her authority
Validates that the contents of the contract are in line with the negotiation process outcome
Maintains full information of opportunities tasks and visits keeps sales funnel data uptodate
Responsible for timely and accurate reporting in CRM
Responsible for gathering relevant information about market and competitors from the field
Supports the finance function in money collection.
Is responsible for the account over the entire sell process and customer relationship
Drives execution of her/his individual sales plan
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where coworkers trust and respect each other and good performance is recognized. In being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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