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You will be updated with latest job alerts via email$ 98000 - 148000
1 Vacancy
Job Summary:
Zendesk is seeking a dynamic and strategic 3rd Party Events Manager to join our Experiential Marketing team. This role is pivotal in expanding our presence at major third party events and enhancing our engagement strategy. The ideal candidate will collaborate with global field marketing teams providing expert advice on event portfolios managing contracts and entitlements and ensuring our brand messaging resonates at each event. This role will also involve sourcing and managing agency partners as needed. As we grow this position may evolve to lead largescale tradeshows.
Key Responsibilities:
Third Party Event Strategy Development: Collaborate with global field marketing teams to develop and refine third party event strategies that align with Zendesks brand and business objectives.
Portfolio Management: Advise on global third party event portfolios ensuring a strategic mix of events that maximize brand visibility and engagement.
Contract and Entitlement Management: Oversee contract negotiations and manage entitlements to ensure Zendesks interests are protected and maximized.
Brand Messaging: Work closely with marketing and creative teams to bring Zendesks messaging to life at events ensuring consistency and impact.
Agency Partnership: Identify evaluate and manage agency partners to support event execution ensuring highquality delivery and alignment with Zendesks standards.
Speaking Engagement Centers of Excellence: Develop and implement a center of excellence for third party event speaking engagements including establishing processes best practices and tools to ensure consistency quality and alignment with company goals.
LargeScale Tradeshow Leadership: Lead and manage Zendesks presence at key tradeshows with significant presence coordinating with crossfunctional teams to deliver successful outcomes.
Qualifications:
Proven experience in largescale third party event management particularly tech events.
Strategic thinking and problemsolving skills.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and work effectively under pressure.
Experience in contract negotiation and entitlement management.
Familiarity with agency management and partnership development.
Willingness to travel as required.
Preferred Qualifications:
Experience in the tech industry or with techfocused events.
Knowledge of Zendesks products and services is a plus.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any preemployment testing or otherwise participate in the employee selection process please send an email to with your specific accommodation request.
Required Experience:
Manager
Full-Time