Telesales Manager (Kenya)
Telesales Manager (Kenya)
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Job Description
**Only Apply if you live in Kenya
We are a fastgrowing organization in the telecom and BPO industry driven by innovation teamwork and performance. With campaigns targeting highimpact results we re on the lookout for a dedicated and experienced Telesales manager to lead our remote team to new heights.
Role Overview
As the Telesales manager you will be responsible for leading managing and optimising a highperforming telesales team. Your role will involve developing strategies to meet targets overseeing daily operations and driving a culture of success and accountability within the team.
Key Responsibilities
Team leadership: Lead mentor and manage a remote telesales team to achieve and exceed sales targets.
Performance optimization: Monitor and analyze team performance ensuring continuous improvement through datadriven decisions.
Training and development: Provide coaching to agents identify skill gaps and implement ongoing training initiatives.
Process refinement: Work closely with leadership to refine sales processes scripts and overall team structure to maximize productivity.
Campaign management: Ensure consistent performance across all campaigns by aligning team efforts with organizational goals.
Reporting: Prepare and present performance reports identifying successes and opportunities for improvement.
What We re Looking For
Experience: 3 years in telesales leadership preferably within telecom or similar industries.
Leadership ability: Proven success in leading and managing teams in a remote setting.
Strong communication skills: Ability to communicate effectively with team members and stakeholders.
Datadriven mindset: Proficient in analysing performance data and identifying actionable improvements.
Problem solver: Capable of addressing challenges and implementing solutions effectively.
Goaloriented: Focused on achieving team targets and meeting deadlines.
What we offer
Work remotely from anywhere
Growth opportunities within an expanding organization
A supportive collaborative team environment
Employment Type
Full Time
