Technical Analyst
Technical Analyst
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Job Description
Technical Analyst
Job No: 675811
Canberra Sydney Inner Suburbs & CBD Brisbane Inner Suburbs & CBD Adelaide Melbourne Inner Suburbs & CBD Perth
Permanent Full Time
IT
Pay Band 4
Were seeking a Technical Analyst to work with our Claims and Correspondence Platform team where youll work closely with technology and business stakeholders to deliver key priorities aligned to the I&ET and T&O strategy. Youll act as a digital subject matter expert championing a great customer experience and ensuring business needs are clearly translated into actionable requirements for delivery teams. In addition youll play a central role in supporting collaboration across teams and providing training and guidance within your area of expertise.
What youll do
- Champion digital experience by analysing and validating process policy and system changes with internal and external stakeholders
- Translate product vision into clear requirements and support customer operations through delivery
- Build strong relationships with tech teams and stakeholders to ensure smooth solution delivery
- Partner with corporate functions to stay aligned with business strategies and share best practices
- Engage with stakeholders across the customer journey to strengthen collaboration
- Guide UAT support solution development and manage postimplementation changes
What youll bring
- 3 years experience in a comparable role in technology
- Advanced understanding of Agile/SCRUM methodologies
- Previous experience working with software development teams
- Experience in design & implementation for digital platforms and cloud technologies
- Knowledge of Business Process Modelling and associated tools
- System Support experience as well as AWS (Kibana or similar) and XPath
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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Employment Type
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