Patient Registration I - Patient Access - Centerville - PT/Days
Patient Registration I - Patient Access - Centerville - PT/Days
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Kettering Health is a notforprofit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with highquality care for every stage of life. Our serviceoriented mission is in action every day whether its by providing care in our facilities training the next generation of health care professionals or serving others through international outreach.
Campus Overview
Kettering Health Washington Township
- Kettering Health Washington Township formerly Southview Medical Center has served the South Dayton Ohio suburbs including Centerville Kettering West Carrollton Moraine Miamisburg Springboro Bellbrook and Waynesville for over 40 years.
- KH Washington Township is a 123 licensedbed hospital and medical campus that is conveniently located off I675.
- Our fullservicehospitalincludesmaternity care emergency serviceshand trauma center and specialty serviceslocated within theadjacent medical offices.
- In 2020 KH Washington Township received an A from the Leapfrog Group a national patient safety watchdog ranking among the safest hospitals in the United States.
- Received 5 Star BabyFriendly Hospital status by the Ohio Hospital Association.
Responsibilities & Requirements
Patient Registration I positions major duties include but are not limited to the following:
- Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
- Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
- Ensuring that payer sources and payment arrangements and options have been discussed
- Assist patients with the completion of Financial Assistance Forms HCAP Application and Medicaid Applications (if applicable)
- Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
- Demonstrate knowledge of all compliance or legally required registration forms consents literature and documents
Preferred Qualifications
Qualifications:
- Previous registration or scheduling experience strongly preferred
- Excellent written and oral communication skills
- Meets PreScreening Protocol and testing for proficiencies in computer skills phone skills and customer service knowledge
- Demonstrated competency in working in teams and ability to effectively communicate with all levels
- Ability to learn site specific patient processing software.
- Computer literate and very strong with Microsoft Office Suite.
- Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful caring and professional manner
- Flexible schedule to fit staffing needs.
Education:
- High school diploma required
- One or more years of medical office or customer service experience required
Employment Type
Part-Time
