Amreen Khan-BD Database
Amreen Khan-BD Database
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Job Description
Overview:
The Junior IT Engineer plays a crucial role in providing technical support and assistance within the IT department. They are responsible for ensuring the smooth operation of computer systems and networks as well as resolving technical issues for internal and external users.
Key Responsibilities:
- Install configure and maintain computer hardware software systems networks printers and scanners.
- Provide technical support and troubleshooting for endusers including desktop laptop and peripheral devices.
- Assist in the implementation of IT security protocols and procedures.
- Respond to IT support requests and escalate issues as necessary to ensure timely resolution.
- Perform system and network upgrades backups and routine maintenance tasks.
- Assist in the documentation of IT procedures configurations and inventory management.
- Collaborate with senior IT staff on projects and initiatives to improve IT infrastructure.
- Conduct software installations updates and patches as required.
- Participate in the evaluation and testing of new technologies and solutions.
- Provide basic training and guidance to endusers on IT systems and software.
Required Qualifications:
- Bachelor s degree in Computer Science Information Technology or related field.
- Relevant certifications such as CompTIA A Network or Microsoft Certified Professional (MCP) are advantageous.
- Strong knowledge of computer hardware operating systems and software applications.
- Understanding of networking fundamentals and protocols.
- Ability to diagnose and resolve technical issues independently and collaboratively.
- Excellent communication and interpersonal skills for effective customer service.
- Experience with system administration and IT support is a plus.
- Ability to prioritize and manage multiple tasks in a fastpaced environment.
- Analytical mindset and problemsolving abilities.
- Flexibility to adapt to evolving technologies and business needs.
troubleshooting,system administration,networking fundamentals,software applications,networking,server admin,storage,analytical mindset,computer hardware,customer service,it security protocols,technical support,interpersonal skills,problem-solving,windows,communication
Employment Type
Full Time
Key Skills
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