Distribution Associate - Service Support Specialist
Distribution Associate - Service Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
CooperVision a division of CooperCompanies (NASDAQ:COO) is one of the worlds leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable twoweek and monthly contact lenses all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism presbyopia and childhood myopia; and offers the most complete collection of spherical toric and multifocal products available. Through a combination of innovative products and focused practitioner support the company brings a refreshing perspective to the marketplace creating real advantages for customers and wearers. For more information visit
Job Summary
Responsible for supporting various functions within the Distribution Operation. Major responsibilities include but are not limited to utilizing WCS devices or RF devices to pick contact lens orders operating an Auto Pack Station (APS) and shipping customer orders. Daily business will dictate the amount of time spent doing a particular job function; incumbent may spend 100% of theday on 1 job function or it may be split into multiple areas depending on the volumes with the department(s). Will work under close supervision.
Scope
This role is responsible for performing various operations and functions across multiple distribution departments in support of best in class service experience for CVIs business partners customers and end users; position will require movement between the distribution departments based on the fluidity of volume within operations.
Responsibilities
Essential Functions & Accountabilities
- Performs operations and functions across multiple departments at the distribution center in support of order fulfillment and customer service.
- Works scheduled holidays in order to maintain service levels for customers.
- Works scheduled hours and is ready to work at scheduled start times notifies Supervisor prior to absence or tardiness in accordance with company policy.
- Interfaces with all levels of personnel and works independently as well as in a team environment.
- Immediately informs Coordinator/Supervisor/Manager of safety sanitation and equipment malfunctions and concerns regarding quality issues.
- Meets or exceeds established standards in all areas of responsibilities.
- Demonstrates good communication skills reliability and flexibility.
- Works effectively in a team environment.
- Complies to Standard Operating Procedures and Regulatory requirements.
- As business needs dictate works extended hours to complete daily department goals or tasks to include mandatory overtime.
- Other duties as assigned.
CooperVisions management team is committed to the development of and implementation of the quality management system and maintaining its effectiveness by communicating to the organization the importance of meeting customer as well as statutory and regulatory requirements.
Qualifications
Knowledge Skills and Abilities:
- Able to learn/understand/utilize BAAN (ERP) JDA Warehouse Management System
- Carrier(s) Software.
- Able to utilize: (RF) scanner headset or other WCS tools/devices tape gun utility knife
- ladder step stool zebra printer and various packing components.
- Able to perform basic mathematics and problem solving activities.
- Intermediate PC skills including Microsoft Office.
- Troubleshooting skills with an ability to work in a teambased environment follow direction and selfdirect as situationally appropriate.
Work Environment: Normal Warehouse Conditions.
Noisy conditions 5075%
Hot or humid conditions >75%
Exposure to extreme seasonal temperatures > 75%
Work near moving mechanical parts > 75%
Physical Demands: Time spent in the following Physical Activities:
Standing > 75%
Sitting < 25%
Walking > 5075%
Climbing 20 steps < 2550%
Bending 8 above floor < 2550%
Squatting 2 above floor <2550%
Kneeling Kneel on 1 or both knees 1 minute < 25%
Twisting 5075%
Lifting up to 45lbs < 2550%
Pushing/Pulling 20lbs force 5075%
Reaching overhead 80 inches > 75%
Hand/eye coordination >75%
Finger/wrist dexterity > 75%
Grasping/pinching > 75%
Coupling 30# >75%
Experience:
Previous warehouse experience and/or knowledge of courier systems preferred
Education:
High school diploma or GED required.
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation the starting base pay for this role is between $19 and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits
#LISM1
Required Experience:
IC
Employment Type
Full-Time
