Customer Experience & Vehicle Intake Coordinator
Customer Experience & Vehicle Intake Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Ready to join one of Canadas fastestgrowing companies (Deloittes Enterprise Leaders List 2024 Rank #3) as a Customer Experience & Vehicle Intake Coordinator in Mississauga On Apply now.
- Competitive Pay & Stable Schedule Competitive wages with flexible scheduling.
- OMVIC License : We will assist you in obtaining the necessary certification to advance your career and increase your earning potential!
- Full Benefits Package Comprehensive health and dental coverage to keep you and your family protected from day 1.
- WorkLife Balance Generous paid timeoff program that lets you recharge.
- CuttingEdge Production Facility and Equipment Work in our newly built stateoftheart production centre located in Mississauga.
- Perks Enjoy free snacks beverages and access to the employee amenities in our new facility.
About the Role:
Clutch is looking for aCustomer Experience & Vehicle Intake Coordinatorto be the face of our company! Since our entire carbuying process is online youll be the first Clutch employee our customers meet when they pick up or sell their vehicle. Youll have the freedom to go above and beyond to make sure every customer has a great unique experience. If youre excited about shaking up the industry and want to be part of a company changing the carbuying game youll love working with us!
What Youll Do
- Delivering a uniquely special experience to each and every one of our customers. Minus the red suit youll pretty much be a reallife Santa Claus on a daily basis!
- A major part of this job is having exceptional customer service skills where youll be the face of the company in addressing customer needs resolving issues and ensuring satisfaction at every touchpoint.
- Need a sharp eye for detail as you inspect vehicles carefully assessing both cosmetic and mechanical aspects to identify potential issues ensuring the highest quality of service is provided to our customers.
- You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system.
- Youll also be a team player by assisting other team members with various tasks as necessary.
Heres what you have:
- Education: High school diploma or equivalent.
- License: Minimum of a G2 Drivers License (valid in Ontario).
- Driving Record: Clean drivers abstract with no major infractions.
- Background Check: Clean criminal background check.
- Work Authorization: Legally authorized to work in Canada.
- Availability: Minimum of 40 hours per week with overtime as needed. There is a 4 weekday plus 1 weekend date working schedule.
- Flexibility:Must be flexible to work between our Mississauga and Etobicoke locations
Itd be great if you have:
- Valid OMVIC License: Dont have one yet No problem! Well help you obtain your OMVIC license as one of the perks of working with us.
- A passion for cars and the automotive industry
- Experience with warranty products so that you can answer any question that arise during the process
- Fluent in either Mandarin or Cantonese
More about us:
Were Clutch the 100% online auto retailer for buying and selling used cars (). Our goal is to make the experience of buying and selling cars simple and convenient.
Our culture is focused on a simple idea we work to give our customers the best DEAL:
Deliver awesome experiences to our customers and our community.
Embrace the hard stuff and use it as an opportunity to continuously improve our ability to deliver value.
Assist our teammates and customers when theyre in need.
Lead from the front and take ownership to deliver amazing experiences to our customers and community.
If youre interested in helping us revolutionize the industry and expand across Canada apply today.
Required Experience:
IC
Employment Type
Full Time
