Specialist Customer Experience
Specialist Customer Experience
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Job Description
Job Purpose
Support fabricators in execution of customer orders on time ensuring maximum customer satisfaction
Quality check at different stages of fabrication and installation to ensure quality products are delivered to end customer
Assistance in Building Capacity of fabricators workforce through skill training and assessing the quality of training
Job Context & Major Challenges
Job Context:
Support fabricators in execution of customer orders on time ensuring maximum customer satisfaction.
Quality check at different stages of fabrication and installation to ensure quality products are delivered to end customer. Assisting is correction of any issues/errors along with the Fabricator.
Assistance in Building Capacity of fabricators workforce through skill training and assessing the quality of training.
Job Challenges:
The Candidate will need to work on customer and fabricator sites and ensure that the orders are delivered in accordance with the standards laid down by Eternia and on time. It is also important that the learnings from the fabricators production and installation sites are integrated back in the training programmes
Key Result Areas
Required Experience:
Unclear Seniority
Employment Type
Full Time
