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Hiring Agency:
Health & Human Services Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
This position is responsible for: Accurately preparing sorting scanning and indexing documents received Utilizing the state computer system to keep case information current. Timely handling of electronic and paper Economic Assistance and Medicaid applications received Preparing and sending correspondences to applicants and Contacting clients during regular business hours as necessary to obtain information to process an application. Assist with document storage and destruction. Compiling and checking documents records and reports to confirm accuracy completeness and status of information and/or to provide the supervisor or other employees with information for making decisions.
Requirements / Qualifications:
Minimum Qualifications: Coursework/training in administrative/office support functions procedures and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Knowledge Skills and Abilities:
Knowledge of: the practices procedures and equipment used in secretarial/clerical support operations; customer service processes and principles; the programadministrative policies and guidelines; specialized processes and terminology associated with assigned work; word and data processing software. Ability to: communicate in person and by telephone email and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare proofread and correct errors in information documents reports; understand and apply instructions and programadministrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives performance goals and priorities; learn the organizational structure mission and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub Internal Apply app from your home landing page.
Required Experience:
Unclear Seniority
Full-Time