Manager Claims Advisory
Manager Claims Advisory
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Job Description
Company:
MarshDescription:
Leads operational activities of the department in a mediumtolarge country and manages and prioritize own and departmental workloads in order to remain in accordance with local target requirements.
Drives and supports crossfunctional business initiatives to achieve objectives; Promotes efficiency initiatives & contributes to effective management of shared operations; Challenges existing practices and develops Innovative solutions.
Ensures that team performance meets quality & timeliness thresholds stipulated by client agreements internal guidelines and regulatory authorities to uphold client expectations.
Implements new claims operations processes (such as facilitating claims fasttracking opportunities between clients insurers and adjustors) by clearly communicating structured and abstract operational standards and mentoring direct reports to achieve team operational goals and maximize process efficiencies.
Utilizes effective management techniques to ensure adherence to internal and client service standards key performance indicators and business objectives.
Evaluates escalated claims issues and provides resolution or defer to others as appropriate to ensure appropriate attention is paid to specialized claims.
Ensures that team adheres to compliance professional standards and business objectives to maintain a quality service to ensure claims management processes adhere to established standards.
Ensures operational controls are carried consistently by direct reports to align with established business policies and procedures; provides training as needed.
Tracks the progress of and documents a portfolio of moderately complex claims and monitors service deliverables to ensure tasks are completed within criteria agreed in client service agreements or internal guidelines.
Conducts performance evaluations facilitates technical and career development training and assists with onboarding new colleagues to develop and grow the team.
Marsh une entreprise de Marsh McLennan (NYSE : MMC) est leader mondial du courtage dassurance et du conseil en risques. Marsh McLennan est un leader mondial de services professionnels en risques en stratgie et en ressources humaines conseillant des clients implants dans 130 pays au travers de quatre entreprises : Marsh Guy Carpenter Mercer et Oliver Wyman. Avec un chiffre daffaires annuel de 24 milliards de dollars et plus de 90 000 collaborateurs Marsh McLennan aide ses clients btir la confiance pour russir grce la puissance de la perspective. Pour plus dinformations visitez notre site ou suiveznous sur LinkedIn et X.Marsh McLennan sengage crer un environnement de travail diversifi inclusif et flexible. Nous visons attirer et fidliser les meilleurs talents en embrassant la diversit dge dorigine de handicap dorigine ethnique de responsabilits familiales dorientation ou dexpression de genre de statut matrimonial de nationalit de statut parental de statut personnel ou social daffiliation politique de race de religion et de croyances de sexe/genre dorientation ou dexpression sexuelle de couleur de peau ou toute autre caractristique protge par la loi applicable.Required Experience:
Manager
Employment Type
Full-Time
