Executive Director - Revel Spokane
Executive Director - Revel Spokane
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USD 115000 - 125000
1 Vacancy
Job Description
Are you looking for an exciting career and the opportunity to be part of a team committed to enriching the lives of our team members and residents Do you enjoy working with seniors and enjoy building and fostering genuine connections Do you want to help celebrate the independence of our residents all while promoting them to live happier longer and healthier lives If so we want you! Click this link to hear why our team members love working at Revel.
ABOUT THE ROLE
The Executive Director oversees and directs the daytoday functions and efficient operations of the community and all company policies and procedures. This role also ensures the highest quality of service for residents while maintaining the communitys financial stability and creating a harmonious working environment for all team members.
Essential Job Duties:
- Oversee plan develop organize implement manage control and direct all of the daytoday functions and operations of the community including consulting with department directors on the development and implementation of departmental policies and procedures establishing rapport in and among departments to demonstrate encourage and promote a spirit of teamwork and cooperation amongst team members identifying and developing plan of corrections of problem areas to improve service to residents by appointing delegating and consulting with department directors to assist in correcting problem areas and improving service to residents ensuring residents are able to attend activities and community programs/events as desired and arranging for transportation as necessary and conducting surveys and exit interviews to determine satisfaction levels and areas for improvement
- Collaborate with the Director of Sales to promote and market the community within the local community by implementing referral and other programs to help reach and/or exceed resident occupancy goals
- Responsible for overseeing all operations finances and reporting including approving all expenditures against budgets and maintaining complete financial records including billing and accounts receivable and ensuring management team complies with all policies and procedures and maintains any required continuing education requirements
- Oversee proper physical community maintenance within the community by ensuring that it is a safe and secure environment for all residents guests visitors and team members including ensuring compliance with OSHA requirements established safety policies practices and plans and closely managing all workers compensation injuries investigations or safety complaints
- Recruit hire evaluate motivate and monitor team members and their performance by scheduling and managing community staff in the best interest of the residents and in accordance with company policies including ensuring team member performance evaluations merit pay rate/increases disciplinary actions and separations are conducted fairly consistently and in compliance with company policies
- Arrange for coverage of department head duties during absences through delegation or personal completion appointing and training a Manager on Duty for those for those times the Executive Director is not at the community
- Represent the community with a positive and professional image through dress and behaviors including interacting with outside agencies community representatives and family members
- Participate in surveys and respond to inquiries or develop plan of correction
- Survey residents to determine their satisfaction levels and make corrections as necessary
- Develop implement manage and track budgetary spending and goals
- Look for ways to reduce costs and create efficiencies on a daily basis
- Comply with the companys standards and regulations to encourage safe and efficient community operations
- Represent the companys mission vision and values on a daily basis
- Display a positive and professional image through actions and maintain high standards of personal appearance and grooming which includes wearing the proper uniform or clothing and name tag when working
- Perform other duties and tasks as assigned or required
- 8 years of experience functioning in a leadership role in hospitality senior living healthcare and/or related industry required
- High School Diploma or GED required; Associates or Bachelors degree in business healthcare nursing human services or related preferred
- Ability to work weekends evenings and flexible hours and be available to residents at peak service times and days
- Ability and willingness to drive the community vehicle(s); must possess a valid drivers license issued in the state of residence
- Strong organizational time management and planning skills
- Ability to deal tactfully and professionally at all times with personnel residents family members visitors and the general public
- Excellent verbal and written English communication skills including the ability to speak in front of small groups of people
- Ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations
- Reasoning skills that include the ability to understand issues and process information for giving and receiving feedback and instructions
- Ability to promote a positive and friendly teamwork attitude in the execution of all duties
- Proficiency with the use of a PC and other office equipment (e.g. scanners copiers fax machines etc.) as well as have familiarity with Microsoft Office Suite products including but not limited to Word Excel Outlook etc.
We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience not a checklist that exactly matches the job description. We want to help you grow and in return you help us grow into a stronger more inclusive organization!
WHY REVEL
We offer a competitive total rewards package which includes:
- Performance bonuses
- Exceptional health benefits (medical dental vision) for team members
- A 401k with match
- Vacation & Sick time
- Complimentary guest suite privileges
- And more
We celebrate diversity and welcome all qualified applicants regardless of race religion sex age national origin sexual orientation disability veteran status or genetic information. We are committed to maintaining a welcoming and equitable environment. To request reasonable accommodation to participate in the job application or interview process contact Deb Weaver Talent Acquisition Manager 406.321.0018
COMPANY OVERVIEW
The Wolff Resident Experience Company is committed to providing residents an extraordinary life experience at our senior living communities. As part of The Wolff Company we draw on more than 70 years of real estate experience combined with deep expertise in hospitality consumer experience and various aspects of residential living to support our residents wellbeing foster genuine connections and celebrate their independence.
Our team uses a fresh perspective to challenge traditional approaches drive innovation and deliver against extremely high standards to create transformative experiences for our residents and team members. We strive to ensure residents at our Revel Communities live happier longer and healthier lives. Similarly we are dedicated to creating a career experience that enriches the lives of our team members.
Were certain our passion for creating bestinclass senior living communities resident experiences and team culture will inspire you and pave the way for an exciting career.
Required Experience:
Director
Employment Type
Full-Time
