Event Manager
Event Manager
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Job Description
Iconic 598room Hilton Sydney is located steps from Town Hall station and the QVB Light Rail stop and amongst our operations we are home to one of the largest Conferencing and Event spaces in the city glass brasserie Zeta Bar and heritage listed Marble Bar. As the Event Manager you will be responsible for coordinating all functions and events including those in the iconic outlets of Marble Bar Zeta Bar and glass brasserie. Your role will be to execute all events contracted in any space and to build up powerful customer relationships that deliver new and repeat business to increase revenue and demand. You will be exceptional at creating and delivering a memorable guest experience by ensuring our guests receive seamless and proactive service delivery.
What will it be like to join the Hilton Sydney team
Joining an award winning culture and globally recognisedGreat Place to Work means:
- Competitive pay incentives and service charge
- Monthly dry cleaning allowance for your business wardrobe
- 110 discounted travel nights for you your friends or family per year at any of our 7000 hotels located in 119 countries and territories around the world!
- Opportunities for career progression including varied experience
- Flexible rosters so you can make space for what matters most
- Free access to 3000 learning and development courses to start your career and enhance your skills
What will I be doing
- Handle all incoming events leads professionally through all channels maximising conversion of leads and bookings
- Conduct informative site inspections and menu tastings with organisers and contractors
- Build relationships with clients and develop an understanding of their needs and requirements and provide solutions to match in order for a successful event
- Liaise support and effectively communicate organisers on site requirements to the operations teams
- Respond to and secure all reservation enquires through all channels e.g. by phone and or online channels
- Demonstrate exemplary menu & product knowledge and to keep up to date with industry trends and developments
- Issue weekly event orders making sure allergies special requests and event set up is included.
- Prepare event orders in a timely manner in accordance with operations rostering and to a high level of detail and accuracy
- Offer service to guests with a sales attitude that will assist with the maximisation of revenue
What are we looking for
- Passionate innovative exciting initiatives delivered with consistency and excellent attention to detail
- Positive attitude and willingness to be involved and interact with the overall Hilton team both at an individual and team level
- Excellent communication skills
- Committed to personal development
- Has a Responsible Service of Alcohol Certificate/card
- Demonstrated ability to resolve problems and conflict
- Finedining restaurant experience
- Previous experience in event management preferably in a hotel environment
- Selfmotivated and able to work effectively without constant supervision
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
