Employment Services Technician 2 (PCN 075216)
Employment Services Technician 2 (PCN 075216)
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Job Description
Job Description
- Join the Department of Health!Were thrilled to welcome you!Weve made our application process more accessible than ever.Please take a look at our job announcement below.If you can see yourself in this role apply nowyour next opportunity awaits.This position is open to Alaskan Residents only.
We invite you to watch our Welcome to DPA video here:
You Will Be Doing:
In this position within the Division of Public Assistance (DPA) You will provide specialized employmentrelated case management services (Work Services) to adults eligible for the Alaska Temporary Assistance Program (ATAP). On occasion this position may travel to remote communities to provide services
Mission and Values/Culture:
The Division of Public Assistance (DPA) is dedicated to supporting Alaskans in need by providing them with the basic living expenses and promoting selfsufficiency. We treat individuals and families with respect and strive to help them achieve higher levels of independence while valuing their cultural geographic and economic diversity. We are responsible managers of the public programs that we are entrusted with. We aim to achieve success by focusing on continuous improvement.
Benefits of Joining Our Team:
The Division of Public Assistance is devoted to developing and sustaining a quality workforce by developing staff and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals. We believe you can work your way through the ranks and into the Policy Administrative and/or Leadership teams within our agency. We provide a competitive benefit package flexible work schedules and job stability.
The Working Environment You Can Expect:
You will be working in a professional office environment alongside your peers eligibility staff and other public assistance staff members in our Nome district office located at 214 Front Street.
We support our agency mission and values and work in an atmosphere of mutual respect and trust. Management believes that staff are the agencys most valuable resource and staff members are encouraged to participate in decisions affecting their work.
Who We Are Looking For:
The ideal candidate will possess some or all of the following positionspecific competencies in addition to the minimum qualifications listed below:- Interpersonal Skills:Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
- Flexibility:Is open to change and new information; adapts behavior or work methods in response to new information changing conditions or unexpected obstacles; effectively deals with ambiguity.
- Teamwork: Encourages and facilitates cooperation pride trust and group identity; fosters commitment and team spirit; works with others to achieve goals.
To view the general description and example of duties for this job class please go to the following link and search forEmployment Services Technician 2: QualificationsOne year of experience as an Employment Services Technician 1 with the State of Alaska or equivalent elsewhere.
OR
Two years of experience such as providing employment services; coordinating training services; conducting skills assessments; making referrals to community support services; assisting individuals apply for federal/state financial assistance or benefits; providing services to the public; explaining policies procedures services or requirements to the public; resolving customer complaints or problems; calculating costs refunds taxes or benefits; providing written explanations summaries reports or correspondence; or locating and inputting information into data systems such as reservation ticketing or application systems.Additional Required Information
Please read the below information carefully. This applies to your application submission.EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university it may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not documented in your application please provide the employers name job title employment dates and whether you worked fulltime or parttime. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: regarding the application process can be directed to the Workplace Alaska hotline at(tollfree) or . If you choose to be contacted by email please ensure your email address is correct on your application and that the spam filter will permit email from the information on allowing emails from the domains visit the Lost Password Help page at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callin Juneau or TTY: Alaska Relay 711 oror correspond with the Division of Personnel & Labor Relations at P. O. Box 110201 Juneau AK. The State of Alaska is an equalopportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at(tollfree) or (907)if you are in the Juneau area. Requests for information may also be emailed to .
For applicant password assistance please visit InformationFor specific information about the position feel free to contact the hiring manager at:Name/Title: Leah Connor Employment Services Technician 3Phone:
Required Experience:
IC
Employment Type
Full-Time
