Intake and Assessment Worker, Accommodation and Domestic and Family Violence (ADFV)
Intake and Assessment Worker, Accommodation and Domestic and Family Violence (ADFV)
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Job Description
Reports to:Manager Sunshine Coast; Coordinator ADFV
Location: Nambour
Employment Type: FullTime (76h 00m per fortnight) FixedTerm (until 30 June 2026)
Award: Social Community Home Care and Disability Services Award
Classification Level: 4 ($44.37 to $47.74/hr)
ABOUT US
Kyabra Community Association Inc. is a communitybased organisation committed to strengthening individual family and community life. Establish in 1976 as a Sunnybank Family Support Kyabra continues to provide support and training to thousands of individuals families and community groups on the south side of Brisbane and the Sunshine Coast. To learn more visit our website ().
THE ROLE
The Intake and Assessment Worker team is responsible for providing an initial point of contact in relation to community members who present to the organisation for assistance particularly around domestic and family violence and housing/homelessness. The Intake and Assessment Worker will work in conjunction with the Manager Coordinator and other team members and be primarily responsible for:
- Initial needs identification and assessment for community members who contact the organisation for assistance.
- The provision of relevant information and appropriate referral pathways (either internally or externally) including brief intervention work if/when required.
- Providing initial support and advocacy to community members particularly in the housing and homelessness support area as well as Kyabra community finance programs.
The position involves initial phonebased intake and assessment some centrebased and outreach functions. This role is based in Kyabras Nambour office. There may be a requirement for some occasional travel to Brisbane.
Experience in intake and assessment and domestic and family violence is essential. Experience in housing and homelessness is highly desirable. Knowledge of client management systems and the ability to rapidly learn new systems such as QHIP and/or other databases is highly desirable.
Hours of Work
The successful candidate is expected to work 76h 00m per fortnight.
REQUIREMENTS
A bachelors degree in Social Work/Human Services or similar.
Demonstrated knowledge of and experience working in case management in the community service sector including the use of client management systems (e.g. QHIP) as well as experience in the following areas: needs assessment domestic and family violence housing/homelessness disability mental health individual/family support.
Understanding of the Residential Tenancies Act.
Cultural competency including a demonstrated understanding of and experience with working with people from CALD backgrounds.
Understanding of and commitment to the principles of social justice as well as a demonstrated capacity to work with community members using a strengthsbased approach.
Strong communication interpersonal and organisational skills including an ability to work autonomously or as part of a team and adapt to various circumstances as necessary to support community members.
Intermediate computer literacy skills including familiarity with Microsoft 365 Office Suite.
A valid open drivers license.
A valid Blue Card (Working with Children Check) or eligibility to attain one as well as a willingness to partake in any other required police/history checks as required by the organisation.
Desirable
Knowledge of broader referral networks or the ability to rapidly acquire them.
APPLICATION PROCESS
Submit your application through BambooHR accessible via the position listing on our Careers page (
Your application must include:
A cover letter detailing why you want to work for Kyabra and how your experience/skills are relevant to this position.
Current resume/CV.
Reponses to all selection criteria questions.
Applicants who do not include ALL of the above with their application will be not considered. Only shortlisted candidates will be contacted. A full position description can be accessed here: you have any questions or require assistance contact our Human Resources Coordinator on (07)or .
We are currently accepting INTERNAL APPLICATIONS ONLY; no external applications will be considered at this time.
Applications close 9:00 am Tuesday 6 May 2025.
Required Experience:
Senior IC
Employment Type
Full-Time
