Digital Workplace-Data & Analytics Lead
Digital Workplace-Data & Analytics Lead
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Job Description
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
The Digital Workplace Data and Analytics Lead will be responsible for building analytical dashboards business reports and help drive programs of work based on datadriven insights. This role with perform technology assessments on our business lines to identify areas of opportunity for support reduction new automation and other key programs. The Data and Analytics Lead will collaborate with business stakeholders to drive reduction in support contacts and promote technology initiatives within Digital Workplace. This position will work closely with senior leadership across Digital Workplace and CTO to drive data programs and manage central data repositories.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Partners with business leaders in understanding IT processes and restrictions.
2. Monitors progress of the team relative to established objectives and priorities. Manages performance and provides coaching as needed. Ensures that projects are delivered according to Enterprise Technology policies and procedures.
3. Works closely with senior leaders within Enterprise Technology and in the assigned line of business. Aligns appropriate support teams to ensure performance by demanding a strict performancebased measurement process for teammates.
4. Organizes plans and manages projects. Partners with others within technology and the business on the execution of delivery projects from conception through implementation. Makes judgments about priorities and the teams approach to work based on an understanding of how the team contributes to the achievement of broader objectives.
5. Adapts plans to meet service and/or operational challenges. Identifies and resolves technical operational risk management and organizational challenges. Has full management responsibilities for teammates: hiring disciplinary coaching terminating performance reviews.
6. In an Agile environment may serve as the IT Leader.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor Degree and six years of experience managing complex IT projects or equivalent education and related training or experience
2. Demonstrated experience in project management/delivery teams
3. Ability to interpret internal and external business challenges and implement best practices to improve products processes or services
4. Knowledge of technology structures that incorporate variable staffing evolving platforms cost and value arbitrage value propositions. Knowledge of business process reengineering and operations
5. Broad view of how industry and technology changes impact technology and client experience through digital channels. Strong business acumen and domain expertise in the assigned portfolio. Ability to lead projects of significant complexity and risk exposure
6. Ability to exercise judgment in solving technical operational and organizational challenges in the context of business objectives and priorities. Ability to influence and negotiate to enable agreement on scope cost and schedules
7. Ability to manage a team including identifying and recruiting talent managing performance and making decisions about resource allocation
8. Strong understanding of Data lifecycle management
Preferred Qualifications:
1. Bachelors degree or relevant work experience
2. Functional and technical knowledge of data Analytics and Client data capabilities
3. Wellversed in managing distributed data sources and delivering insights
4. Experience in Tableau and Power BI building dashboards
5. Previous executive level material preparation
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Frequently (25% 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.
Availability
Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment taxpreferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by fulltime or parttime status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any nontemporary position for which you apply based on fulltime or parttime status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision EVerify
Employment Type
Full-Time
