Operations Manager
Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Operations Manager works collaboratively with their direct supervisor to manage the program and facility. The Operations Manager is responsible for managing the milieu staff and promoting a positive work culture withing the program. The Operations Manager also takes responsibility for the physical facility and condition of the milieu to ensure the treatment spaces are safe secure and therapeutic. The Operations Manager collaborates with their direct supervisor and Operations to assure internal quality care state licensing and Joint Commission accreditation standards are met.
Responsibilities
- Assigns tasks related to the admission and intake process to the milieu staff as appropriate.
- Supports the patient discharge process and assigns duties to milieu staff as necessary.
- Participates in weekly treatment team meetings and contributes insights from milieu staff.
- Takes notes during the treatment team meetings regarding patient care and facility needs and publishes these for staff to review.
- Facilitates Campus town halls and house meetings weekly and any other psychoeducational groups as needed.
- Provides oversight of groups being led by milieu staff and assists as needed.
- Ensures adherence by the entire staff to the program schedule.
- Manages patient charts and completes audits in a timely manner.
- Responsible for the entire hiring process of milieu staff. Works collaboratively with the Director of Nursing and Human Resources to ensure the program is staffed efficiently and adequately.
- Trains all new milieu staff within their scope and coordinates training with clinical team members as appropriate.
- Supports in facilitating 90day annual performance reviews and growth plans for milieu staff.
- Manages milieu employees schedules to ensure that all shifts are covered and staff are not incurring overtime hours.
- Oversees timekeeping system to ensure that all timecards are submitted to payroll in a timely manner and reports any error or corrections to payroll as soon as possible.
- Possesses a complete and working knowledge of milieu staff job description to be able to support and supervise milieu staff.
- Responsible for covering milieu shifts when needed.
- Functions as the Infection Control Officer and ensure staff adherence to Infection Control Protocols.
- Must be proficient in all company Joint Commission and HIPAA policies and procedures.
- Cofacilitates monthly employee trainings.
- Required to sit at a meal and/or snack a minimum of once per week.
- Maintains inventory of household and office supplies and assures the facility is appropriately stocked.
- Maintains awareness of the budget and ensures program is staying within the OpEx budgets.
- Responsible for the maintenance of the facility and provides weekly feedback to the home office regarding any environment of care issues.
- Responsible for the maintenance and compliance of the facility vehicle.
- Supports on conducting monitoring and coordinating all weekly monthly quarterly and annual facility inspections.
- Performs/assigns emergency drills and assures the appropriate documentation is completed and submitted.
- Coordinates and communicates weekly community outing for approved patients.
- Participates in a weekly on call rotation alternating with team members.
This is a fulltime position working onsite Tuesday through Saturday.
For a virtual tour of the facility please visit our website at
Qualifications :
- Bachelors degree or three years of experience working within the mental health field required
- Three years of management experience preferred
- Obtain CPI certification within 90 days of hire
- Obtain CPR AED and First Aid certification within 90 days of hire.
- Obtain ServSafe certification within 90 day of hire.
- Must possess a current drivers license and be in good standing
Not sure if you meet all the qualifications Apply anyway! To provide truly innovative care we need to have a diverse team around us. Thats why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above wed be happy to consider your application.
Additional Information :
We are proud to be an EEO employer M/F/D/V. We maintain a drugfree workplace and perform preemployment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age race color religion sex or national origin.
For more information about our company benefits please visit us at Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives experiences and strives to hire and retain a diverse workforce.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
