Presales Solutions Architect D365 CE

Step into a highimpact Solutions Architect role at NCS Australia focusing on driving growth within our expanding Microsoft practice through expert presales engagement centred on Dynamics 365 Customer Engagement (D365 CE). You will be the primary technical authority during the sales cycle partnering closely with our Account Management and Business Development teams to win new business with enterprise and government clients across Australia. Your mission is to thoroughly understand prospective client challenges design compelling D365 CE and Power Platform solutions and establish unwavering technical confidence through your expertise ultimately shaping successful deals and expanding NCSs footprint in the Microsoft ecosystem.

Your core activities will revolve around engaging prospects leading technical discovery sessions to uncover needs and then crafting and delivering persuasive tailored solution demonstrations that bring the potential of D365 CE and the Power Platform to life. You will architect innovative solutions for proposals RFI/RFP/RFQ responses and translate complex technical capabilities into clear compelling business value propositions and effectively addressing technical questions and objections from prospective clients will be critical to your success in securing new opportunities for NCS.

You will collaborate extensively with Sales Account Managers and delivery subject matter experts to ensure the solutions proposed are both visionary and viable setting the stage for successful project delivery postsale. While your primary focus is winning new business your deep understanding of D365 CE architecture integration patterns and best practices ensures credibility and technical integrity throughout the engagement. Staying ahead of the curve on the latest Microsoft advancements will be vital to maintaining your competitive edge and crafting cuttingedge proposals that differentiate NCS Australia in the market.

Qualifications :

• Demonstrable experience in a presales capacity (whether as a Solutions Architect Senior Technical Consultant or dedicated PreSales Specialist) within the Microsoft Dynamics/Power Platform ecosystem.
• Proven ability to lead technical discovery workshops and sessions effectively uncovering and translating complex prospect requirements into compelling solution visions.
• Exceptional presentation and demonstration skills with the ability to confidently create and deliver engaging tailored D365 CE / Power Platform demonstrations that resonate with diverse audiences.
• Experience architecting solutions for and contributing significantly to the development of highquality proposals and responses to formal solicitations (RFIs RFPs RFQs).
• Strong ability to articulate technical solution features in terms of clear business value and benefits and effectively handle technical questions and objections from prospects.
• Solid commercial awareness particularly when scoping solutions and contributing to proposal development during the sales cycle.
• Deep technical expertise and handson experience architecting solutions using Microsoft Dynamics 365 Customer Engagement (D365 CE) particularly Sales and Customer Service modules.
• Strong proficiency across the Microsoft Power Platform (Dataverse Power Apps Canvas & Modeldriven Power Automate).
• Solid understanding and practical experience with D365 CE configuration customisation capabilities security model integration patterns and Application Lifecycle Management (ALM) practices.
• Proven ability to architect robust feasible and secure integration solutions between D365 CE and other enterprise systems (leveraging APIs Azure services etc..

Additional Information :

Why join us: 

NCS Australia is where you can feel at home nurturing your talents and skills as we make tomorrow together one day at a time. Our benefits include paid parental leave initiatives focused on your wellbeing and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint industry and partner training programs special interest groups and an AIdriven learning platform. No matter where you are in your career we offer meaningful work and opportunities for growth.

NCS Australia is an equalopportunity employer and we take pride in our commitment to valuing and supporting our people and the communities we are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans Aboriginal and/or Torres Strait Islander community.

At NCS Australia we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

Weve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process including probity and police checks

Remote Work :

No

Employment Type :

Fulltime