Assistant Director of Learning Support
Assistant Director of Learning Support
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1 Vacancy
Job Description
Job Title
Assistant Director of Learning SupportAgency
Texas A&M UniversityDepartment
Dean of Business AdministrationProposed Minimum Salary
CommensurateJob Location
College Station TexasJob Type
StaffJob Description
Who we want
Are you ready to lead strategic initiatives in LMS management training and course improvement as the Assistant Director of Learning Support In this role youll oversee learning management systems deliver targeted training programs to faculty and implement course enhancements to optimize digital learning as you lead your team in the support of online and hybrid learning content. You will support related projects to streamline processes as you ensure transformative learning outcomes at Mays Business School.
This position offers the chance to maximize the practical implementation of industry trends optimize LMS systems and spearhead course innovations that inspire progress and elevate digital learning experiences by establishing best practices upholding quality standards and ensuring responsive instructional support across all learning environments with a special emphasis on Flex Online programs. Apply today and join us as we drive excellence in instructional delivery shaping the future of online and hybrid education.
What you need to know
Salary: $71219 to $87069 (commensurate to selected hires experience
Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials.
Qualifications
Required Education and Experience
Bachelors degree in a relevant field or equivalent combination of education and experience.
Six years of experience supporting users in higher education and/or instructional or related environments and in one or more learning management or related systems including 3 years of experience in leadership roles such as project management training and development program management instructional innovation or related experience.
Preferred Qualifications
MS MA or PhD degree in instructional design instructional technology curriculum & instruction
Five or more years of leadership experience in instructional technology training and development or digital learning environments.
Experience managing vendor relationships and resolving complex technical issues in a timely manner.
Two or more years of experience hiring supervising and evaluating fulltime staff.
Experience supporting online curriculum development or instructional design.
Demonstrated success collaborating with faculty and instructional support teams to implement educational technologies effectively.
Knowledge Skills and Abilities
Excellent communication interpersonal and collaboration skills with strong leadership and supervisory abilities in a teamoriented environment.
Proficiency with learning management systems and instructional technologies that support digital teaching and learning.
Understanding of instructional design principles and online pedagogy.
Ability to manage complex projects and multiple priorities efficiently.
Familiarity with strategies and tools that promote innovation and continuous improvement in online education.
Responsibilities
Learning Support Leadership
Manages a collaborative team in the support of online and hybrid learning content by recruiting retaining training mentoring supervising and evaluating team members.
Schedules system upgrades and maintains backups.
Troubleshoot problems and user complaints.
Assigns priorities and addresses requests as needed.
Acts as primary liaison with vendors/Project Manager.
Assists and supports faculty with the use and implementation of online courses.
Solves ondemand problems with faculty in online/hybrid courses.
Supervises and evaluates fulltime employees and student personnel.
Renews instructional software licenses annually.
Performs project planning and sets yearly priorities for the Centers Online Support Services division.
Learning Support
Provide LMS support during course facilitation/delivery (gradebook group setup thirdparty tool challenges etc..
Conduct LMS training for faculty in need of training during the Design Workshop window of time.
Conduct course improvement meetings (post facilitation/delivery); work with the Learning Design Team (or Manager of PM and Manager of QA) to scope and schedule course changes.
Gather and report data to the instructor and program director and prepare courses for the next delivery.
Project Support
Manages communications and utilizes excellent time management skills to complete projects.
Uses project management system to document project progress.
Maintains documentation for each project.
Schedules knowledge article projects and defines constraints.
Creates outlines storyboards workflows process flows knowledge articles etc. as needed to communicate interaction and training ideas.
Prepares rough drafts and presents ideas to those with and without a digital learning background.
Manages and maintains a knowledge library for projects.
Information Awareness and Innovation
Monitor and interpret trends in digital learning educational technology and higher education to inform practice.
Attend relevant workshops conferences and training to stay current with emerging instructional tools and strategies.
Recommend new technologies and integration strategies that elevate instructional support services.
Explore creative approaches to delivering information training and technical guidance for faculty and staff.
Other Duties as Assigned
Who we are
Texas A&M Universitys Mays Business School is a vibrant learning organization of more than 175 faculty members 125 staff members and 6400 undergraduate and graduate students in accounting finance management management information systems marketing and supply chain management. Mays Business Schools vision is to advance the worlds prosperity. To advance the worlds prosperity means providing a better future for generations who follow including quality of life environment and economic systems. To fulfill this vision our mission is to be a vibrant learning organization that creates impactful knowledge and develops transformational leaders.
Why Texas A&M University
We are a prestigious university with strong traditions Core Values and a community of caring and collaboration. Amenities associated with a major university such as sporting and cultural events stateoftheart recreation facilities the Bush Library and Museum and much more await you. Experience all that a big city has to offer but with a reasonable costofliving and no long commutes.
Medical prescription drug dental vision life and AD&D flexible spending accounts and longterm disability insurance with Texas A&M contributing to employee health and basic life premiums
Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month
Automatically enrollment in theTeacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to freeLinkedIn Learningtraining webinars and limited financial support to attend conferences workshops and more
Educational release time and tuition assistancefor completing a degree while a Texas A&M employee
Living Well a program at Texas A&M that has been built by employees for employees
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect Excellence Leadership Loyalty Integrity and Selfless Service.
All positions are securitysensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Required Experience:
Director
Employment Type
Full-Time
