drjobs Healthcare Admin Virtual Assistant

Healthcare Admin Virtual Assistant

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1 Vacancy
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Job Location drjobs

Makati City - Philippines

Monthly Salary drjobs

$ 700 - 750

Vacancy

1 Vacancy

Job Description

This is a remote position.

Company Overview:

Insight Therapy Solutions is a rapidly growing mental healthcare organization committed to enhancing the lives of individuals and communities by providing exceptional mental healthcare services. As we expand our reach and impact we are seeking a diligent and detailoriented individual to ensure the highest standards of quality in our documentation processes. If you are passionate about accuracy compliance and improving healthcare services we invite you to join our dynamic and dedicated team.


Position Overview:

We re looking for a meticulous and detailoriented individual to join our team. In this role you will be responsible for ensuring the quality and accuracy of all documentation related to patient care including reviewing and auditing records to ensure compliance with industry standards. Youll collaborate closely with staff to resolve any documentation issues contribute to the development of quality assurance processes and ensure that our documentation practices consistently support the high standards of care we provide. Your attention to detail and ability to work independently will be essential in maintaining the integrity and efficiency of our operations.


Job Description:

  • Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the clients upcoming appointment.

  • Review and audit documents and patient records (e.g. LOCUS/CASII Treatment Plan Progress Notes etc. to ensure completeness accuracy and compliance with all relevant information and guidelines

  • Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues

  • Help develop QA Processes for other teams


Skills/Knowledge:

  • Ability to work independently in a remote setting

  • Ability to adapt to industry changes in policies and procedures

  • Detailoriented and strong organizational skills

  • Strong interpersonal skills including written and oral communication skills

  • Excellent English language proficiency written and spoken

  • Ability to learn quickly adapt and navigate different tools and resources

  • Strong analytical and datagathering skills

  • Ability to work well with different personalities

  • Comfort dealing with ambiguity and the ability to work independently

  • Ability to work well within a team

  • Strong problemsolving skills with the capacity to identify quickly and address solutions to complex situations



Requirements

Qualifications/Requirements:

  • Must have at least two years of QA experience preferably in US Healthcare or mental health services

  • Experience in working remotely or in a BPO company is preferable

  • System Requirements:

    • Desktop/Laptop: Your processor should be at least Intel Core i5 or higher or equivalent with 4GB of RAM (recommended 8GB)

    • Internet connection should have at least 10Mbps


Work Hours:

  • Fulltime 40 hours a week)

  • MondayFriday

  • Between 8 AM6 PM Pacific Time



Benefits

  • Work from home setup

  • Paid US Holidays

  • Paid Time Offs

  • Paid Birthday Leave

  • Monthly Health Stipend


Why Join Us
You ll be part of a supportive missiondriven team that values connection care and real impact. Your role will directly contribute to improving access to behavioral health services while also offering flexibility autonomy and room to grow.

Insight Therapy Solutions is an equal opportunity company. We celebrate diversity and are committed to creating an inclusive environment for all team members.



Ability to work independently in a remote setting Ability to adapt to industry changes in policies and procedures Detail-oriented and strong organizational skills Strong interpersonal skills, including written and oral communication skills Excellent English language proficiency, written and spoken Ability to quickly learn, adapt and navigate different tools and resources Strong analytical and data-gathering skills Ability to work well with different personalities Comfort dealing with ambiguity and the ability to work independently Ability to work well within a team Strong problem-solving skills with the capacity to quickly identify and address solutions to complex situations

Employment Type

Full Time

Company Industry

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