Lead new development integrations marketing automations and updates to Satellites CRM Systems.
Train employees and create and maintain training documentation.
Create and distribute reports related to CRM usage and effectiveness.
Serve as the primary point of contact for the daily administration and upkeep of the CRM Systems.
Facilitate the effective use of Satellites CRM Systems for sales service and marketing teams.
Ensure efficient user interactions and help maximize technology benefits.
Assist in the creation of marketing initiatives supporting overall marketing strategy including email campaigns print and digital advertising photo and video tradeshows events etc.
Maintain Satellites CRM System Creatio and its integrations with Sage X3 and Microsoft solutions.
Ensure customer data accuracy and cleanliness through robust data governance.
Provide troubleshooting support for CRM users and manage downtime or integration outages.
Train new users and offer ongoing training for existing users.
Create customer segmentation and personalization strategies using insights and analytics.
Identify and implement improvements to the customer journey to enhance satisfaction and loyalty.
Align CRM initiatives with business goals and marketing strategies.
Support marketing team in executing the overall marketing strategy and initiatives.
Create and distribute reports related to lead generation and opportunity tracking.
Assist with developing and maintaining partnerships with 3rd party lead providers and SEO vendors.
Experience you will need:
Bachelors degree in Marketing or related field preferred.
35 years of Marketing experience in a B2B environment.
Previous CRM and marketing automation experience required.
Experience with Creatio and Sage X3 is a plus.
Ability to collaborate with crossfunctional team members to accomplish goals.
Strong customer service and client focus mindset.
Strong interpersonal customer service written and verbal communication skills.
Excellent problemsolving skills.
Project and time management skills.
Schedule flexibility to respond to emergency situations.
Proficiency in MS Office Suite including Word Excel and Outlook.
Technical capacity with experience in PowerPoint Photoshop or InDesign preferred but not required.
Soft skills in leadership strategy ethical conduct diversity and inclusion collaboration organizational and analytical capabilities.
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days
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