Applications Support Engineer
Applications Support Engineer
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Job Description
As an Application Support Engineer you will join our UK Lifecycle Services group supporting customers through a blend of upgrades application deployments and maintenance activities on their DeltaV DCS/SIS.
You will primarily engage our customers within a region of the UK including our offshore installations to build relationships and become their trusted adviser.
In this Role Your Responsibilities Will Be:
- Project be responsible for design installation and commissioning of Project deliverables.
- Customer Support assist customers in the resolution of Emerson product service and application issues where necessary initiate and coordinate support from the Emerson Global Support Centre.
- Sales Support assist with proposal estimates and definitions site surveys support the demonstration of Emerson products to potential customers and to provide guidance inproduct application and after sales service. Proactively identify service and product opportunities and assist in their pursuit.
- Field Service assist with LTSA contract activities including maintenance DeltaV system administration system health checks etc. and be available to join the On Call rota to provide 24/7 customer emergency response.
- Safety Systems carry out maintenance and repair work on DeltaV.
Who You Are:
You are the first to spot possible future policies practices and trends in the organization with the competition and in the marketplace. You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage the expression of diverse ideas and opinions empowering your team. You serve as a strategic partner to build grow and maintain profitable and longlasting relationships with key accounts.
For This Role You Will Need:
- Selfmotivated proactive and able to manage own time.
- Experience in computer network and control system architectures including Virtualization.
- Experience of installing Windows OS and applications/programs.
- Knowledge of products within the DeltaV portfolio or equivalents in another DCS
- Experience in authoring and reviewing project documentation.
- Excellent communication skills comfortable interacting with customers.
- Some knowledge of control system configuration and graphic modifications.
- Some knowledge of thirdparty interfaces e.g. OPC Modbus Profibus.
Preferred Qualifications that Set You Apart:
- Willingness to travel
- Fluent English speaker preferred as most client interactions are in English.
Our Culture & Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing.
Employment Type
Full-Time
