Technical Support Engineer
Technical Support Engineer
Posted on :
31-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- provide technical support to end users and engineers both internally and externally.
- To ensure prompt and accurate processing of customer requests whether received by telephone written correspondence and electronically via e-mail and web portals.
- To ensure prompt and accurate information is scheduled.
- To answer customer telephone calls ensuring internal customer service standards are met.
- To provide a positive experience for customers ensuring prompt and accurate information is captured.
- Any other reasonable requests from the line manager and SLT members.
- To provide support to the Service Scheduling Team when required.
- Embrace new customers and technologies the company adopt
Requirements
- Customer focused
- Excellent telephone manner
- PC Literate
- Team Player
- Strong Interpersonal and communication skills
- Ability to priories workloads
- Exceed all tasks given
- Be an ambassador for Kings at all times displaying quality and excellence in all dealings with external and internal customers and suppliers
- Ability to work within a continually changing environment
Benefits
- Supportive and Collaborative Environment
- Company Health Care Plan
- Company Pension
- Life Insurance
- 25 days holiday plus Bank Holidays
- Development Opportunities
- Referral Scheme
- Employee Recognition Scheme
- Employee Benefits Programme including shopping vouchers and discount; up to 1200 a year on reals savings for everyday needs
- Cycle to Work Scheme
- Wagestream Get instant access to your wages through our financial wellbeing tool.
Customer focused Excellent telephone manner PC Literate Team Player Strong Interpersonal and communication skills Ability to priories workloads Exceed all tasks given Be an ambassador for Kings at all times, displaying quality and excellence in all dealings with external and internal customers and suppliers Ability to work within a continually changing environment
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
