Lead Business Services Assistant

Job Title: Lead Business Services Assistant

Ready to take your career to the next level

Were one of the UKs most forwardthinking law firms built on a foundation of innovation collaboration and ambition. Join us and lets shape the future together.

* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

The role in 60 seconds

• Role: Lead Business Services Assistant
• Team: Business Services
• Location: Bristol
• Working Pattern: Full time
• Why this role matters: As the first point of contact for all clients and internal stakeholders this important role supports the core business in delivering premier legal services in one of the UKs fastest growing law firms.

What youll do

Lead and manage the delivery of highquality business services including post reprographics document services stationery archiving and meeting room logistics. The role ensures operational excellence efficient workflows and outstanding service delivery to support the firms legal teams and clients. You will support the Office Manager in providing an efficient flexible and effective front and backoffice support service ensuring our offices are welcoming safe and ready for daily use.

In this role youll:

• Line mange one Business Services Assistant providing support and guidance through hands on training and performance management.
• Be accountable for overseeing the daytoday Business Services operation.
• Be responsible for incoming/outgoing mail photocopying and scanning.
• Offer efficient workflow management and document production binding laminating paginating.
• Be accountable for stock control of stationery and IT consumables along with staff kitchen consumables.
• Handle cheques and monies on behalf of Lawyers.
• Maintain in/external office appearance through basic office maintenance.
• Assist with office/desk moves for staff.
• Log maintenance requests and liaise with Engineers and Contractors.
• Ensure workplace remains compliant with health safety environmental and data protection regulations/standards.
• Offer reception and events cover as required.
• Maintain a smooth and efficient service by following team procedures and policies.
• Coordinate rotas and drive KPIs forward.
• Ensure exceptional levels of service so any issues are dealt with appropriately or escalated.
• Take accountability for the internal communal staff areas ensuring they are always maintained.
• Ensure a handson and proactive approach.

What were looking for

• Experience working in business facing/admin capacity in a legal or professional services environment.
• Strong leadership and team management skills.
• Outwards presentation of a professional/positive can do attitude/image exhibiting passion and pride in your work.
• Excellent interpersonal and written/verbal communication skills.
• Excellent listening skills and the ability to interpret these for clients.
• Excellent organisation skills with the ability to prioritise and problem solve.
• The ability to deal with a variety of tasks remaining calm when under pressure.
• Excellent IT literacy and experience MS Office.
• Good knowledge of Health Safety &Environment and GDPR regulations.
• A shared passion for innovation collaboration and achieving great things together.
• Familiarity with ISO standards or quality frameworks is desirable.

Join a seriously ambitious firm

At Foot Anstey were committed to making a difference for our people our clients and society. Heres what makes us stand out:

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names thriving startups and ambitious enterprises.
• A culture built on our values of being refreshingly human entrepreneurial inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training whatever your role and level we have training that will support you to achieve your goals.

Progressive benefits tailored to you

We believe our people are our greatest asset. Thats why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing including:

• Competitive salary and performancelinked bonus.
• Enhanced parental leave policies.
• Private healthcare and wellbeing initiatives (e.g. mental health support gym memberships).
• An open flexible working environment.
• Find out more about our benefits and work environment hereLife at Foot Anstey

Ready to apply

• Hit the Apply Now button.
• Send us your CV and a quick note on why this role is perfect for you.
• Our team will review your application and be in touch whatever the outcome.
• Invited for interview
• With a straightforward process typically involving two interviews our talent acquisition team will guide you through every step ensuring you feel confident and prepared to show us what you can do.
• Were here to support your individual needs. If you require any adaptations or adjustments were more than happy to accommodate these. Before your interview well contact you to discuss the themes well cover and answer any questions you might have.
• If youd like to visit our offices prior to your interview or would like help testing your kit for your virtual interview just let us know.

Lets make your next career move the start of something extraordinary.