Administrative Support Specialist
Administrative Support Specialist
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$ 39671 - 62400
1 Vacancy
Job Description
Description of Work
Hybrid position based in Raleigh
The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting contributing and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to highquality accessible educational opportunities that minimize barriers to postsecondary education maximize student success develop a global multicultural and competent workforce and improve the lives and wellbeing of N.C. citizens. To learn more about the NC Community College System Office and the Great 58 visit our website About Us NC Community Colleges.
Are you detailoriented organized and passionate about supporting workforce development JoinApprenticeshipNCas anAdministrative Support Specialistand play a key role in helping us grow North Carolinas skilled workforce through highimpact apprenticeship programs.
This position provides essential support to our consultants coordinators and leadership team ensuring that operations run smoothly and efficiently. Your work directly supports apprentices employers and agencies across the state.
Key responsibilities:
Administrative & Document Support
- Review and process internal submissions for accuracy and completeness
- Prepare and produce official documents and apprenticeship certificates
- File archive and manage both digital and physical documentation
- Complete and issue authorization documents based on staffprovided information
- Maintain and track inventory including ordering and managing federal certificates
Stakeholder Communication & Support
- Serve as a primary contact for apprentices businesses and the general public via phone email inperson communication and video calls.
- Respond to written and digital correspondence or refer inquiries to the appropriate personnel
- Support liaison efforts between ApprenticeshipNC the NC Community College System state agencies and external partners
- Assist in facilitating communication with governing bodies such as the U.S. Department of Labor and other state entities
Program Coordination & Events
- Help implement and ensure compliance with office procedures and program guidelines
- Deliver finalized forms applications and correspondence to appropriate parties
- Provide ontheground support for apprenticeshiprelated events and initiatives
Process Improvement & Training
- Contribute to testing and implementing new workflows and interdepartmental procedures
- Assist in training staff and stakeholders on current policies procedures and system updates
- Promote efficiency accuracy and collaboration across teams
The recruitment salary is up to $62400.
This is a fulltime position 40 hours per week) withState Benefits.
Knowledge Skills and Abilities / Competencies
To receive credit for all of your work history and credentials you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
- Experience with Microsoft products such as Word; Excel; Outlook; Teams
- Experience with digital and/or hard copy filing system
- Experience compiling reports and summaries
- Proficiency in database management spreadsheets and input
Management Preferences:- Ability to review and edit information.
- Proficiency with CRM systems (e.g. Salesforce) is advantageous for effectively managing customer interactions and data.
- Information entry accuracy and management experience.
- Personal Responsibility & Self Organization
- Ability to judge new and/or complex situations.
- Critical Thinking & Problem Solving
- Collaboration & Teamwork
- Adaptability
- Communication
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See theEducation and Experience Equivalency Guidefor details.
High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.Supplemental and Contact Information
All System employees are valued and offered a wide variety of competitive and familyfriendly benefits. The state of North Carolina provides excellent comprehensive benefits. Employees may choose to participate in health insurance options standard and supplemental retirement plans and the NC Flex program (numerous highquality lowcost benefits on a pretax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave and personal observance is available to eligible employees. Some highlights include:
- The bestfunded pension plan/retirement system in the nation according to Moodys Investors Service
- Twelve 12 holidays/year
- Fourteen 14 vacation days/year which increase as the length of service increases and accumulate yeartoyear
- Twelve 12 sick days/year which is cumulative indefinitely
- Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up)
- 401K 457 and 403(b) plans
Learn more about employee perks/benefits:
The North Carolina Community College System Office uses the MeritBased Recruitment and Selection Plan to fill positions SUBJECT to the State Human Resources Act with the most qualified applicants. When a salary range or recruitment range is posted the actual salary will be based on relevant competencies knowledge skills and abilities internal equity and budgetary considerations pertinent to the advertised position. All posthigh school degrees must be from appropriately accredited institutions.
Individuals interested in applying for this position must complete the online process at Rsums will not be accepted in lieu of the application. Work history and credentials must appear on the application to receive consideration during the selection process.
For further information please contact:
Paul Makowski Agency HR Consultant
North Carolina Community College System
Human Resources Caswell Building
5001 Mail Service Center Raleigh NC
Phone:Fax:
Email:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
