drjobs Patient Access and Records Support Float

Patient Access and Records Support Float

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Costa Mesa, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Summary:

The Patient Access and Records Support Float is a dualfunction position responsible for providing flexible support to both frontdesk operations and medical records management across multiple clinic locations. This role ensures efficient clinic workflows accurate records handling and a positive patient experience by seamlessly shifting between clinical and administrative tasks as needed.

Responsibilities:

Patient Access Associate 50

  • Perform frontdesk duties including patient checkin checkout appointment scheduling and insurance verification.
  • Respond to patient inquiries inperson via phone or electronically ensuring a high standard of customer service.
  • Support clinic flow by assisting with administrative functions that contribute to timely patient access to care.
  • Rotate between clinic locations based on operational needs providing consistent and trained coverage.

Medical Records Support 50

  • Process incoming and outgoing medical records requests accurately and timely.
  • Scan upload and audit medical records to ensure completeness compliance and confidentiality.
  • Support interdepartmental documentation needs and assist with special projects related to medical records management.
  • Provide remote or centralized assistance with Patient Access overflow tasks as assigned.

Qualifications:

  • High school diploma or equivalent required; associate degree or additional certification in healthcare administration preferred.
  • Minimum of 1 year of experience in a healthcare setting performing frontdesk or medical records duties.
  • Minimum of 1 year experience with NextGen electronic health record (EHR) system preferred.
  • Proficiency with Microsoft Word and Excel required.
  • Knowledge of HIPAA regulations and commitment to patient confidentiality.
  • Strong organizational skills with the ability to prioritize tasks and manage time effectively.
  • Ability to adapt quickly to changing environments and rotate among multiple locations.
  • Excellent communication problemsolving and customer service skills.


Physical Requirements:

  • Prolonged sitting at a computer workstation.
  • Extensive telephone use and multitasking ability.
  • Detailoriented data processing for extended periods.
  • Ability to lift light objects and retrieve files.
  • Clear vision for computer and paperbased tasks.
  • Effective verbal communication.

Work Location and Travel:
This position is a hybrid role with a combination of remote work and onsite presence. The employee will be required to travel regularly to local clinics and company locations as note that the companys business needs may require changes to the work arrangement including adjustments to onsite remote or travel expectations at any time.

Salary Range: $20.00 per hour $24.00 per hour

Employment Type

Full-Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.