Our Opportunity:
Chewy is seeking a Technical Writer inPlantation FL for our Corporate Facilities team that will play a meaningful role in developing maintaining and improving documentation that supports the Hub Facilities teams daytoday operations. This position will report to the Director Regional Facilities; the ideal candidate has strong writing skills attention to detail and the ability to collaborate with crossfunctional Team Members to ensure accuracy consistency and clarity across all documentation.
What Youll Do:
- Develop write and edit clear and concise Standard Operating Procedures (SOPs) job aids process flows and internal policies.
- Build and maintain process documentation internal guides and policy summaries.
- Collaborate with subject matter experts (SMEs) and team leaders to capture information and translate sophisticated processes into userfriendly documents.
- Ensure all documentation aligns with internal standards for tone structure and formatting.
- Regularly audit and update existing materials to reflect current practices policy changes handbooks and system updates.
- Implement version control and ensure documents are organized accessible and easy to navigate.
- Support onboarding and training initiatives by maintaining accurate and uptodate learning materials.
- Solicit feedback from users to improve the usability and clarity of documentation.
- Recommend modifications to the daily operations of the internal team.
- Help establish documentation standard processes and promote consistency across the team.
What Youll Bring:
- 23 years of experience in technical writing documentation or content development (internships or project work acceptable).
- Excellent written communication and editing skills.
- Ability to understand and simplify technical or complex processes.
- Strong attention to detail and dedication to accuracy.
- Proficient in Microsoft Office Suite and/or documentation tools such as Confluence SharePoint Lucidchart Visio Smartsheet or similar.
Physical Requirements:
- Have the capacity to lift and carry objects equipment or supplies which can range from light items (less than 10 pounds) to heavier items (up to 50 pounds or more)
- The ability to move around the facility including walking events standing and possibly climbing stairs
- Standing and sitting for extended periods as well as sit for desk work and administrative duties