Territory Sales Manager
Territory Sales Manager
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Job Description
We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness transparency and individual achievement.
At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
Territory Sales Manager Aggregates Fixed Term Contract
Are you a driven sales professional with a passion for building customer relationships and driving business growth Were looking for a Territory Sales Manager (TSM) to manage a portfolio of accounts across a defined geographical region Kent & Sussex
In this role youll be responsible for developing and executing a territory sales strategy that focuses on increasing market share (volume) growing revenue and improving RCO profit. Youll engage with both existing and new customers through various channels including digital platforms and have the opportunity to sell valueadd products and services within your territory.
Key Responsibilities:
Lead the portfolio of customer accounts ensuring outstanding service and support.
Drive business growth through strategic sales initiatives.
Develop and sell valueadded products and services.
Build strong relationships with both existing and new customers.
Achieve sales targets and contribute to overall business success.
Key accountabilities
- Operate as the point of contact for assigned customers.
- Call cycles for customers and prospects defined and adhered to. Use a variety of digital media including video calls to maintain close customer contact. Call cycle objectives should be set in the customer management plan (CMP)
- Assist in the preparation of quotes and submission of tenders
- Be actively involved in preparation of annual sales budgets and forecasts for the relevant territory
- Ensure queries are resolved in defined timeframe and against overarching Heidelberg Materials metric < 3 of revenue in query at any time or lower if we are already achieving <3
- Improve share of wallet through upselling/crossselling at required profitability level
- Develop and maintain longterm Commercial relationships with customer accounts supported by a customer strategy to deliver on the Market Strategy Plan (MSP)
- Enable the customer to receive required products & services in a timely manner by ensuring there is business alignment (including between sales operations and logistics)
- Communicate market/customer needs and demands to Heidelberg Materials through identifying insights
- Forecast and tracks customer account metric achievement
- Manage projects within customer relationships working to carry out customer goals while meeting company goals
- Identify opportunities to grow business with existing and new customers in line with the product line/region strategy
- Coordinate with colleagues working on the same account to ensure consistent service
- Collaborate with other sales teams and colleagues to reach prospective customers
- Service multiple customers concurrently (includes prospects new & existing)
- Keep records of customer transactions and interactions (Brick wall CMP 5 min Planner)
- Ensure account records and details are correct in Heidelberg Materials Systems (CRM SAP) and sales processes are followed
- Proactively use market data including ABI to identify profitable sales opportunities
- Review Net Promoter Scores (NPS) to identify strong performance or weaknesses and collaborate with colleagues to drive collective performance and improved customer experiences
Whats on Offer:
Salary bonus
Company Car
Location Kent & Sussex
Fixed term contract Maternity Cover
Hours 40
Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5 Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
Social Value: paid Volunteering Day every year / Communities (LGBTQ Network of Woman Woman in Science and Engineering (STEM) Armed Forces)
Required Experience:
Manager
Employment Type
Full-Time
