Assistant Community Manager
Assistant Community Manager
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USD 45000 - 53000
1 Vacancy
Job Description
TREK Development Group is a Pittsburghbased real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value Enhance Lives and Strengthen Development Group recognizes the benefits of a flexible work schedule to both the employee and the employer and we offer aflexible 40 hour work week and great benefits!
At TREK we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values: Aesthetics Alignment Collaboration Compassion Inclusiveness Quality Commitment Empathy Humility Integrity and Responsibility are best described in our commitment to TREKs Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day:
- To treat everyone with the kindness we all want
- To do our own part to take care of the place where we live and work
- To take the time to help each other achieve our goals and aspirations
We believe that every member of the team is important to the success of the community and together we are committed to providing high quality communityfocused housing.
We are currently seeking an engaged and passionate professional to serve asAssistantCommunity Managerfor 150 units in Baltimore MD (The Brentwood). Under the direction of the Community Manager theAssistant Community Manager takes pride in the community and motivates others to do the same through supporting staff and residents and encouraging coinvestment for the quality of life in the community.
Essential Functions:
- Be adriving force of the Hospitality Covenant by modeling inspiring communicating supporting and holding staff and residents accountable
- Assist with the daytoday operations of the property through excellent communication and feedback.
- Assistin preparation of budget and Monthly Operating Report. Meet revenue occupancy and resident satisfaction goals.
- Monitor direct and track performance of leasing retention and and handle the complete leasing process including processing applications verifications data entry and reports.
- Adhere to the Tenant Selection Plan Fair Housing regulations and any other regulatory prospect application and income qualifications to assure compliance.
- Anticipate vacancies and be proactive in insuring that occupancy remains atbudgeted levels. Keep informed of market conditions and update competitive market analysis quarterly.
- Enter/code all invoices post rents make deposits and maintain accurateresidentledger accountsin Realpagetimely. Review and have a thorough understanding of all relatedRealPagereports.
- Monitor the rent balance due for allresidents and take appropriate actionsto collectrents on time. Contact delinquentresidents sendout late or quit notices as required.
- Communicate with thePropertyManager Resident Specialist and anyResident Servicesstaff to keep them apprised of issues.
- Develop a thorough understating of all aspects of managing a property. This will include: business goals budgeting risk management physical assets maintenance compliance reporting personnel management etc.
- Oversee the operations of the office to include; office hours filingcomputer systems reports etc.
- Answer phones(by the 3rdring using company greeting)and greet visitors. Make all feel welcome and that they are important to us.
- Inspects property picks up litter reports service needs to Community Manager orService Techs.
- Handle all resident issues and concerns partner withCommunityManager as needed andthat is consistent with TREKs Hospitality Covenant which includes the ability to offer both support and accountability to many people in different situations.
- Personal contact and followup as needed on complaints in an effort to minimize individual problems residents may have in their dealings with one another and integrating into the community. Utilize tools such as Network Night Design Team and Mutual Support Groups to mitigate these issues as necessary.
- Maintain the company standard on maintenance functions by monitoring consistency and quality of preparation of market ready apartments and timely response to service work orders.
- Assist in recruitment training supervision and motivation of team members and participate in the preparation of the annual reviews and performance management process.
- Perform other duties are required.
- Participation in TREK design teams network nights synergy sessions and all staff meetings
- Attend trainings seminars and conferences.
- Ifsite does not have aResident Specialist the AssistantPropertyManager will assume these responsibilities.
Knowledge Skills and Abilities:
- Strong Microsoft Word Excel Outlookand RealPageor other industry software experience required
- Initiative and the ability to dealwith multiple tasks at one time
- Excellent Customer Service skills required
- Aptitude for numbers and complex analysis/ accounts receivable and accounts payable
- Outstanding people skills andthe ability to motivate others
- Knowledge of allregulatory programs polices and Federal Housing Laws and Guidelines.
- Excellent verbal and written communication skills required
Education & Experience:
- College degreeor 3years of progressive career path in Property Management Hotel Hospitality or Retail required
- 2 years of experience in Property Management Hotel Hospitality or Retail preferred
- Industry designations (COS LIHTC ARM etc.)preferred
- Ability to achieve certification within 6 months of hiring to meet any specific site/area needs
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee is occasionally required to move around the building or site.
- May require travel dependent on business needs.
- Must work under deadlines and ability to meet deadlines.
- Frequently moves equipment weighing up to 50 pounds across site.
- Constantly works in outdoor weather conditions.
- The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc.
Salary for this position is between $45000.00 to 53000.00.
Benefits include medical dental vision employerpaid longterm disability employerpaid basic life 401k with employer contribution and EAP.
If this sounds like a fit for your passion skills and experience we look forward to hearing from you. Please visit our website to learn more about Trek Development Group .
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Required Experience:
Manager
Employment Type
Full-Time
