Customer Service Specialist Optician
Customer Service Specialist Optician
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1 Vacancy
Job Description
Were looking for a Customer Service Specialist / Optician
Essential Functions:
Ensure customer happiness with stellar customer service and demonstrate a high level of
professionalism
Address customer needs in a prompt and friendly manner while actively seeking to understand
customer concerns requests and expectations
Understand and handle customer complaints regarding products services sales or other matters
with honesty and integrity while taking initiative to find appropriate resolutions
Ensure speed efficiency and accuracy in creating eyewear products
Foster a warm vibrant and friendly atmosphere by being a supportive and compassionate team
member
Actively participate instore staff meetings to improve customer service store operations and
sales goals
Provide appropriate training and support to less experienced team members and be a leader in
demonstrating exemplary work ethic
Adjust fit and assemble eyeglasses to suit each customers unique preferences
Build team commitment to high standards of service exceed customer expectations and
lead by example.
Qualifiers:
High school or equivalent (G.E.D) education
ABO Certification preferred
One year of retail experience
Availability to work a flexible schedule and the hours necessary to open and/or close the store
including nights weekends and holidays.
Strong communication skills (verbal & written) including strong relationshipbuilding skills.
Ability to adjust priorities and manage time wisely in a fastpaced environment
Ability to be on your feet most of the day or moving on the sales floor or stock room
Employment Type
Full Time
