We are seeking a highly customerfriendly IT Support Specialist to join our team. The ideal candidate will be trained by an onsite person in Clearfield FL and eventually work independently.
Responsibilities:
Provide exceptional enduser support and customer service.
Assist with the setup configuration and maintenance of Windowsbased desktops and laptops.
Support and troubleshoot issues related to MS Office applications.
Manage and maintain Active Directory (AD) and MS365 environments (preferred but not required).
Collaborate with the IT team in Norfolk to ensure seamless operations.
Document and track support requests and resolutions.
Qualifications:
Strong customer service skills with a focus on enduser satisfaction.
Proficiency in Windows operating systems and MS Office applications.
Experience with desktop and laptop hardware.
Familiarity with Active Directory (AD) and MS365 is a plus.
Ability to work independently after initial training.
Excellent communication and problemsolving skills.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.