Job Overview:
We are seeking an experienced and proactive IT Network Administrator to join our team. The ideal candidate will be responsible for maintaining and supporting the organizations IT infrastructure ensuring network reliability device functionality data security and seamless user support.
Roles and Responsibilities:
- Maintain and troubleshoot desktops laptops and related hardware/software to ensure optimal performance.
- Provide hands-on technical support to users and resolve system issues in a timely manner.
- Monitor configure and maintain network security systems including firewalls antivirus and data protection protocols.
- Administer servers (Windows/Linux) manage routine maintenance backups and performance optimization.
- Create manage and deactivate user accounts permissions and group policies.
- Track and manage IT hardware and software inventory; ensure up-to-date asset records and license compliance.
- Maintain and manage structured cabling switches routers and wireless devices.
- Install upgrade and patch operating systems and software as needed.
- Coordinate with third-party vendors for IT procurement AMC services and system warranties.
- Document all IT processes incidents and solutions for knowledge sharing and compliance.
- Ensure data backup and recovery plans are implemented and tested regularly.
- Conduct periodic IT audits and recommend improvements to reduce risk and increase efficiency.
- Train users on basic IT best practices and tools usage.
- Handle basic administrative tasks such as IT budgeting purchase requests and vendor follow-ups.
Requirements:
- Minimum 3 years of proven experience in IT and network/system administration.
- Strong understanding of hardware troubleshooting OS support and network infrastructure.
- Proficiency in configuring and managing firewalls switches servers and VPNs.
- Familiarity with Active Directory DHCP DNS and group policy management.
- Experience with backup solutions and disaster recovery planning.
- Strong stock/inventory management skills for IT assets and consumables.
- Excellent documentation organizational and communication skills.