Technical Services Engineer
Technical Services Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Provides technical expertise to sales representatives retailers and (key account) customers during the sales process.
- Provides technical input into bid proposals projects and technical documents within the sales process support on specification and identifies additional sales opportunities with existing customers.
- Performs technical sales support at customer sites or on a multiplesite basis
- Collaborates with sales teams to develop and recommend products and services to meet customers requirements
- Provides postsale technical support services to customers including installation troubleshooting problem resolution maintenance of products and inspection of return claim products.
- Responds to customer questions regarding operation and malfunctions.
- Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.
- Response for product and technical training to customers.
- Responsible for new product application and testing.
- Prepare technical documentation for presales sales and after sales.
Qualifications :
- University graduate in Mechanical / Electrical / Electronic Engineering or related disciplines.
- At least 3 years working experience in Engineering industry for technical services & support preferably with experience in aftersales handling/management and related in the field of motor business.
- Good knowledge of mechanical electrical and electronic products.
- Local language is a must. Fluent in spoken and written English is essential.
- Experience & knowledge in smart home & automation is a plus.
Additional Information :
Basic Salary MYR3000 Travel allowance MYR650
Please mention your current and expected salary and notice period in the CV.
The protection of our candidates personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system and not by email or postal.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
